Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 1205511 https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log.
** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1205511 Title: The lpr and lp can not print Multilingual (Japanese) characters . Status in cups package in Ubuntu: Incomplete Bug description: 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 13.04 Release: 13.04 Codename: raring 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center cups-bsd: 1.6.2-1ubuntu5 cups-client: 1.6.2-1ubuntu5 cups-filters: 1.0.34-0ubuntu1.1 3) What you expected to happen I expected to print Japanese characters . ex. $ echo '星' | lpr I expected to lpr and lp to be able to print multilingual characters . 4) What happened instead But the printer printed '?' . ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups-bsd 1.6.2-1ubuntu5 ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2 Uname: Linux 3.8.0-26-generic i686 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: i386 CupsErrorLog: W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN Date: Sat Jul 27 07:15:41 2013 InstallationDate: Installed on 2013-05-14 (73 days ago) InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 20130430-17:57 Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14 Lsusb: Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox MarkForUpload: True Papersize: a4 PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ja_JP.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=/dev/mapper/ubuntu--vg-root ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1205511/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp