Public bug reported: justin@j-ll-len:~$ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10
Expected: Sounds playback works out of the box on 14.10. What happens: Sound does not work out of the box on 14.10. Detailed report: After struggling and giving up on 14.04 on a Lenovo T440p (random complete lock-ups that wouldn't even respond to magic sysrq keys) I attempted 14.10 and it appears to work fine. No crashes, nvidia drivers install, all is well with the latest 2.28 BIOS version. This machine apparently has some issues with particular BIOS versions > 1.14 (https://answers.launchpad.net/ubuntu/+question/246834). No matter what sounds settings I fiddle (via the GUI sound settings or alsamixer from the terminal) I cannot get it to play the test sounds or sounds in an application (Chrome, etc). The card is not muted, and it is detected in sound settings. The machine came with Windows, but I did not test sound before installing Ubuntu. I will test that shortly and update the bug with those results (to help determine if it might be a hardware failure). Hopefully the bug has attached relevant log output from the command I ran "ubuntu-bug -s audio". But I'll aso attach the output of alsa-info.sh. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4 Uname: Linux 3.16.0-23-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: justin 2307 F.... pulseaudio /dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio /dev/snd/controlC1: justin 2307 F.... pulseaudio justin 5731 F.... alsamixer CurrentDesktop: Unity Date: Sun Dec 28 19:36:19 2014 InstallationDate: Installed on 2014-12-29 (0 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: justin 2307 F.... pulseaudio /dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio /dev/snd/controlC1: justin 2307 F.... pulseaudio justin 5731 F.... alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GLET74WW (2.28 ) dmi.board.asset.tag: Not Available dmi.board.name: 20ANCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0E50512 STD dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGLET74WW(2.28):bd10/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20ANCTO1WW dmi.product.version: ThinkPad T440p dmi.sys.vendor: LENOVO ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1406177 Title: [20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all (speakers or headphones) Status in alsa-driver package in Ubuntu: New Bug description: justin@j-ll-len:~$ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 Expected: Sounds playback works out of the box on 14.10. What happens: Sound does not work out of the box on 14.10. Detailed report: After struggling and giving up on 14.04 on a Lenovo T440p (random complete lock-ups that wouldn't even respond to magic sysrq keys) I attempted 14.10 and it appears to work fine. No crashes, nvidia drivers install, all is well with the latest 2.28 BIOS version. This machine apparently has some issues with particular BIOS versions > 1.14 (https://answers.launchpad.net/ubuntu/+question/246834). No matter what sounds settings I fiddle (via the GUI sound settings or alsamixer from the terminal) I cannot get it to play the test sounds or sounds in an application (Chrome, etc). The card is not muted, and it is detected in sound settings. The machine came with Windows, but I did not test sound before installing Ubuntu. I will test that shortly and update the bug with those results (to help determine if it might be a hardware failure). Hopefully the bug has attached relevant log output from the command I ran "ubuntu-bug -s audio". But I'll aso attach the output of alsa-info.sh. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4 Uname: Linux 3.16.0-23-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: justin 2307 F.... pulseaudio /dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio /dev/snd/controlC1: justin 2307 F.... pulseaudio justin 5731 F.... alsamixer CurrentDesktop: Unity Date: Sun Dec 28 19:36:19 2014 InstallationDate: Installed on 2014-12-29 (0 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: justin 2307 F.... pulseaudio /dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio /dev/snd/controlC1: justin 2307 F.... pulseaudio justin 5731 F.... alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GLET74WW (2.28 ) dmi.board.asset.tag: Not Available dmi.board.name: 20ANCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0E50512 STD dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGLET74WW(2.28):bd10/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20ANCTO1WW dmi.product.version: ThinkPad T440p dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1406177/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
