Public bug reported:
When listening with headphones or a headset, there's a constant
background noise with a hiss i the left ear and 'electronic warbling' in
the rigt ear.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dave 2547 F.... pulseaudio
/dev/snd/controlC0: dave 2547 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 28 00:52:28 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-11-30 (392 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [XPS 15 9530, Realtek ALC3661, Black Headphone Out, Left] Background
noise or low volume
UpgradeStatus: Upgraded to utopic on 2014-12-21 (6 days ago)
dmi.bios.date: 09/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug utopic
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1406034
Title:
XPS 15 9530, Realtek ALC3661, Black Headphone Out, Left Background
noise
Status in alsa-driver package in Ubuntu:
New
Bug description:
When listening with headphones or a headset, there's a constant
background noise with a hiss i the left ear and 'electronic warbling'
in the rigt ear.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dave 2547 F.... pulseaudio
/dev/snd/controlC0: dave 2547 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 28 00:52:28 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-11-30 (392 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [XPS 15 9530, Realtek ALC3661, Black Headphone Out, Left] Background
noise or low volume
UpgradeStatus: Upgraded to utopic on 2014-12-21 (6 days ago)
dmi.bios.date: 09/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA00:bd09/17/2013:svnDellInc.:pnXPS159530:pvrA00:rvnDellInc.:rnXPS159530:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
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