I updated the system and attempted to do the apport-collect. After
granting access, as both root and user, it errorred out. 


alan@fafnir:~$ sudo -i
root@fafnir:~# apport-collect 2128700
Please open this authorization page:
(https://launchpad.net/+authorize-token?oauth_token=ctSJLjgJ8N4n4xCL8ckP&allow_permission=DESKTOP_INTEGRATION
)
in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press Enter after authorizing in your browser.

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 1066, in __getitem__
shim_resource._ensure_representation()
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 382, in _ensure_representation
representation = self._root._browser.get(self._wadl_resource)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py",
line 494, in get
response, content = self._request(url, extra_headers=headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py",
line 484, in _request
raise error
lazr.restfulclient.errors.NotFound: HTTP Error 404: Not Found
Response headers:
---
-content-encoding: gzip
content-length: 84
content-type: text/plain;charset=utf-8
date: Mon, 13 Oct 2025 18:59:20 GMT
server: gunicorn
status: 404
vary: Accept-Encoding
x-powered-by: Zope (www.zope.org), Python (www.python.org)
x-request-id: 33922e88-b903-42bd-b09c-6f4e951df28a
x-vcs-revision: 8374ba0e76ad9488a08d933f85538312577b8437
---
Response body:
---
b"Object: <lp.systemhomes.MaloneApplication object at 0x7fe37259d850>,
name: '2128700'"
---


During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/share/apport/apport-gtk", line 653, in <module>
main(sys.argv)
File "/usr/share/apport/apport-gtk", line 649, in main
app.run_argv()
File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in
run_argv
return self.run_update_report()
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 752, in
run_update_report
if not self.crashdb.can_update(self.args.update_report):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 561, in can_update
bug = self.launchpad.bugs[crash_id]
~~~~~~~~~~~~~~~~~~~^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 1069, in __getitem__
raise KeyError(key)
KeyError: 2128700
root@fafnir:~# exit
logout
alan@fafnir:~$ apport-collect 2128700
The authorization page:
(https://launchpad.net/+authorize-token?oauth_token=QPBN0VljBF22tTX7656D&allow_permission=DESKTOP_INTEGRATION
)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Opening in existing browser session.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 1066, in __getitem__
shim_resource._ensure_representation()
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 382, in _ensure_representation
representation = self._root._browser.get(self._wadl_resource)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py",
line 494, in get
response, content = self._request(url, extra_headers=headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py",
line 484, in _request
raise error
lazr.restfulclient.errors.NotFound: HTTP Error 404: Not Found
Response headers:
---
-content-encoding: gzip
content-length: 84
content-type: text/plain;charset=utf-8
date: Mon, 13 Oct 2025 19:00:28 GMT
server: gunicorn
status: 404
vary: Accept-Encoding
x-powered-by: Zope (www.zope.org), Python (www.python.org)
x-request-id: a191e1db-b125-43c0-9b65-f3fee41b02f1
x-vcs-revision: 8374ba0e76ad9488a08d933f85538312577b8437
---
Response body:
---
b"Object: <lp.systemhomes.MaloneApplication object at 0x7f3041011c40>,
name: '2128700'"
---


During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/share/apport/apport-gtk", line 653, in <module>
main(sys.argv)
File "/usr/share/apport/apport-gtk", line 649, in main
app.run_argv()
File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in
run_argv
return self.run_update_report()
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 752, in
run_update_report
if not self.crashdb.can_update(self.args.update_report):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 561, in can_update
bug = self.launchpad.bugs[crash_id]
~~~~~~~~~~~~~~~~~~~^^^^^^^^^^
File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py",
line 1069, in __getitem__
raise KeyError(key)
KeyError: 2128700

On Mon, 2025-10-13 at 16:43 +0000, Daniel Letzeisen wrote:
> FWIW, you are booting into an ancient kernel (6.8.0-31). Ubuntu is up
> to
> -85 by now. Please make sure your system is updated.
> 
> After doing updating (and rebooting), please run this to gather the
> audio information:
> apport-collect 2128700
> 
> ** Package changed: pipewire (Ubuntu) => alsa-driver (Ubuntu)
> 
> ** Changed in: alsa-driver (Ubuntu)
>        Status: New => Incomplete
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2127800

Title:
  Asus Laptop has no sound on Internal speakers, but has sound on
  external devices

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  ASUS ROG Laptop does not (any longer) play sound out on internal
  laptop speakers, however it plays just fine on external devices.

  Volume is up and speakers are not muted. Switching devices plays sound
  just fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pipewire 1.0.5-1
  ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
  Uname: Linux 6.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia zfs
  ApportVersion: 2.28.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 13 12:19:20 2025
  SourcePackage: pipewire
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2127800/+subscriptions


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