Public bug reported:

Hi,

I'm experiencing a particular persistent issue with audio randomly
cutting out for about 1-2 seconds, only when running Wine applications
(notably in games), and only when the audio is routed through my GTX
1650 Super's HDMI port. This issue is also present when running any
games in Steam using Valve's default Proton configuration, so it's not
exclusive to my personal wine installation. To be clear, the issue is
not present in any native Linux games (ie. 0AD from the App Center).
I've eliminated any possible hardware issues causing this by trying
various HDMI devices and configurations with the same result.

I'm not a Linux expert (yet) by any means, but I'm a big fan. I won't be
able to give any insight on what's happening behind the scenes without
help, but I'm willing to help sort out this issue any way I can. There
is never an abbreviated crash report or anything when this issue
happens, so if there's a log I can find that might help with this,
please let me know.


Best regards,

Matt

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.11.0-25.25~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  matt       2889 F.... wireplumber
 /dev/snd/controlC0:  matt       2889 F.... wireplumber
 /dev/snd/controlC1:  matt       2889 F.... wireplumber
 /dev/snd/seq:        matt       2884 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun May 18 10:41:53 2025
InstallationDate: Installed on 2024-05-06 (378 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2015
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0802
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K30AD_M31AD_M51AD_M32AD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0802:bd08/03/2015:br4.6:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:skuAll:
dmi.product.family: Desktop
dmi.product.name: K30AD_M31AD_M51AD
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2111212

Title:
  hdmi audio issues in wine applications on ubuntu

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  I'm experiencing a particular persistent issue with audio randomly
  cutting out for about 1-2 seconds, only when running Wine applications
  (notably in games), and only when the audio is routed through my GTX
  1650 Super's HDMI port. This issue is also present when running any
  games in Steam using Valve's default Proton configuration, so it's not
  exclusive to my personal wine installation. To be clear, the issue is
  not present in any native Linux games (ie. 0AD from the App Center).
  I've eliminated any possible hardware issues causing this by trying
  various HDMI devices and configurations with the same result.

  I'm not a Linux expert (yet) by any means, but I'm a big fan. I won't
  be able to give any insight on what's happening behind the scenes
  without help, but I'm willing to help sort out this issue any way I
  can. There is never an abbreviated crash report or anything when this
  issue happens, so if there's a log I can find that might help with
  this, please let me know.


  Best regards,

  Matt

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 6.11.0-25.25~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-25-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  matt       2889 F.... wireplumber
   /dev/snd/controlC0:  matt       2889 F.... wireplumber
   /dev/snd/controlC1:  matt       2889 F.... wireplumber
   /dev/snd/seq:        matt       2884 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May 18 10:41:53 2025
  InstallationDate: Installed on 2024-05-06 (378 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2015
  dmi.bios.release: 4.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0802
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: K30AD_M31AD_M51AD_M32AD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0802:bd08/03/2015:br4.6:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:skuAll:
  dmi.product.family: Desktop
  dmi.product.name: K30AD_M31AD_M51AD
  dmi.product.sku: All
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2111212/+subscriptions


-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to