Public bug reported:

No application can play sound, and attempting to change the volume
displays "Dummy Output" in the popup. This is a fresh install on a new
machine I just bought.

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu8
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
ApportVersion: 2.32.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  isaac      8220 F.... wireplumber
 /dev/snd/seq:        isaac      8208 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May  2 17:00:04 2025
InstallationDate: Installed on 2025-05-02 (0 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: Dell Inc. Dell 16 Plus 2-in-1 DB06250
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2025
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 082KWP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.0
dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.0:bd01/08/2025:br1.1:efr1.0:svnDellInc.:pnDell16Plus2-in-1DB06250:pvr:rvnDellInc.:rn082KWP:rvrA00:cvnDellInc.:ct10:cvr:sku0D2E:
dmi.product.family: Dell Laptops
dmi.product.name: Dell 16 Plus 2-in-1 DB06250
dmi.product.sku: 0D2E
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2109874

Title:
  No sound on Dell 16 Plus 2-in-1

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  No application can play sound, and attempting to change the volume
  displays "Dummy Output" in the popup. This is a fresh install on a new
  machine I just bought.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu8
  ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
  Uname: Linux 6.14.0-15-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  isaac      8220 F.... wireplumber
   /dev/snd/seq:        isaac      8208 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May  2 17:00:04 2025
  InstallationDate: Installed on 2025-05-02 (0 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  MachineType: Dell Inc. Dell 16 Plus 2-in-1 DB06250
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2025
  dmi.bios.release: 1.1
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.0
  dmi.board.name: 082KWP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 1.0
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.0:bd01/08/2025:br1.1:efr1.0:svnDellInc.:pnDell16Plus2-in-1DB06250:pvr:rvnDellInc.:rn082KWP:rvrA00:cvnDellInc.:ct10:cvr:sku0D2E:
  dmi.product.family: Dell Laptops
  dmi.product.name: Dell 16 Plus 2-in-1 DB06250
  dmi.product.sku: 0D2E
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2109874/+subscriptions


-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to