Public bug reported:
I am using a dual screen. My main screen is fine, but at random times
during use the image on the left screen freezes completely. I can't move
a new window to the left screen or move any window from the left screen
to the main screen, and the mouse cursor doesn't appear on the left
screen. While this is happening, there is no problem with my home screen
and I can use it as it should be.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-24.24-generic 6.11.11
Uname: Linux 6.11.0-24-generic x86_64
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 560.35.03 Release
Build (dvs-builder@U16-I1-N07-12-3) Fri Aug 16 21:42:42 UTC 2024
GCC version: gcc version 14.2.0 (Ubuntu 14.2.0-4ubuntu2)
ApportVersion: 2.30.0-0ubuntu4.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 23 16:03:33 2025
DistUpgraded: 2025-04-13 09:25:47,097 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: oracular
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation AD104 [GeForce RTX 4060 Ti] [10de:2788] (rev a1) (prog-if
00 [VGA controller])
Subsystem: ZOTAC International (MCO) Ltd. Device [19da:1747]
InstallationDate: Installed on 2024-12-11 (133 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUS System Product Name
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-24-generic
root=UUID=55b98236-7cf2-417d-937f-9b946aea9584 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to oracular on 2025-04-13 (10 days ago)
dmi.bios.date: 08/08/2024
dmi.bios.release: 34.3
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3403
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H610M-R
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3403:bd08/08/2024:br34.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-R:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.13-2ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-3ubuntu1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug false-gpu-hang freeze oracular ubuntu wayland-session
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2108692
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
I am using a dual screen. My main screen is fine, but at random times
during use the image on the left screen freezes completely. I can't
move a new window to the left screen or move any window from the left
screen to the main screen, and the mouse cursor doesn't appear on the
left screen. While this is happening, there is no problem with my home
screen and I can use it as it should be.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-24.24-generic 6.11.11
Uname: Linux 6.11.0-24-generic x86_64
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 560.35.03 Release
Build (dvs-builder@U16-I1-N07-12-3) Fri Aug 16 21:42:42 UTC 2024
GCC version: gcc version 14.2.0 (Ubuntu 14.2.0-4ubuntu2)
ApportVersion: 2.30.0-0ubuntu4.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 23 16:03:33 2025
DistUpgraded: 2025-04-13 09:25:47,097 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: oracular
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation AD104 [GeForce RTX 4060 Ti] [10de:2788] (rev a1) (prog-if
00 [VGA controller])
Subsystem: ZOTAC International (MCO) Ltd. Device [19da:1747]
InstallationDate: Installed on 2024-12-11 (133 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUS System Product Name
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-24-generic
root=UUID=55b98236-7cf2-417d-937f-9b946aea9584 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to oracular on 2025-04-13 (10 days ago)
dmi.bios.date: 08/08/2024
dmi.bios.release: 34.3
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3403
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H610M-R
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3403:bd08/08/2024:br34.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-R:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.13-2ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-3ubuntu1
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