Public bug reported:

At seemingly random times, averaging maybe around once every 8 hours, my
external monitor will completely freeze. Nothing changes on the display,
including the mouse pointer. The rest of the computer continues working
normally. Unplugging and replugging the HDMI connection cable fixes the
issue until the next time it freezes.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
 DeviceFileMinor: 4323
 DeviceFileMode: 256
 DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  550.120  Fri Sep 13 10:10:01 
UTC 2024
 GCC version:
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 17 15:30:01 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if 00 
[VGA controller])
   Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab]
 NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev 
a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q / Mobile] 
[103c:8bab]
InstallationDate: Installed on 2025-04-16 (1 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic 
root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2024
dmi.bios.release: 15.21
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8BAB
dmi.board.vendor: HP
dmi.board.version: 76.53
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 76.53
dmi.modalias: 
dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA:
dmi.product.family: 103C_5335M7 HP OMEN
dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx
dmi.product.sku: A7QR7UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble ubuntu

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https://bugs.launchpad.net/bugs/2107597

Title:
  External monitor freezes intermittently

Status in xorg package in Ubuntu:
  New

Bug description:
  At seemingly random times, averaging maybe around once every 8 hours,
  my external monitor will completely freeze. Nothing changes on the
  display, including the mouse pointer. The rest of the computer
  continues working normally. Unplugging and replugging the HDMI
  connection cable fixes the issue until the next time it freezes.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xorg 1:7.7+23ubuntu3
  ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-21-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.capabilities.fabric-imex-mgmt:
   DeviceFileMinor: 4323
   DeviceFileMode: 256
   DeviceFileModify: 1
  .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
  .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  550.120  Fri Sep 13 10:10:01 
UTC 2024
   GCC version:
  ApportVersion: 2.28.1-0ubuntu3.5
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr 17 15:30:01 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if 
00 [VGA controller])
     Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab]
   NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev 
a1) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q / 
Mobile] [103c:8bab]
  InstallationDate: Installed on 2025-04-16 (1 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 
(20250215)
  MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic 
root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/29/2024
  dmi.bios.release: 15.21
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8BAB
  dmi.board.vendor: HP
  dmi.board.version: 76.53
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 76.53
  dmi.modalias: 
dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA:
  dmi.product.family: 103C_5335M7 HP OMEN
  dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx
  dmi.product.sku: A7QR7UA#ABA
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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