Public bug reported:
Desktop will randomly freeze, not necessarily under heavy use. This
seemed to be stable up until about 1.5 weeks ago using 6.14.0 kernel,
but has gotten more frequent. I tried 6.14.2 kernel and it happens
almost immediately when using the desktop (within a few minutes of light
usage).
Asus Zenbook S16 - yes, not officially supported, sorry!
This error in kernel logs may or may not be useful:
2025-04-17T14:19:38.714492-04:00 kevinWork gnome-shell[3631]: JS ERROR:
Gio.IOErrorEnum: Xwayland exited
unexpectedly#012@resource:///org/gnome/shell/ui/init.js:21:20
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
Uname: Linux 6.14.0-061400rc7-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 17 15:16:52 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last week or two
GraphicsCard: Subsystem: ASUSTeK Computer Inc. Device [1043:1df3]
InstallationDate: Installed on 2025-01-30 (77 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUSTeK COMPUTER INC. ASUS Zenbook S 16 UM5606WA_UM5606WA
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-061400rc7-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash amdgpu.dcdebugmask=0x12
vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2025
dmi.bios.release: 5.35
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UM5606WA.316
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UM5606WA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.29
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUM5606WA.316:bd01/07/2025:br5.35:efr3.29:svnASUSTeKCOMPUTERINC.:pnASUSZenbookS16UM5606WA_UM5606WA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUM5606WA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS Zenbook S 16
dmi.product.name: ASUS Zenbook S 16 UM5606WA_UM5606WA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze noble ubuntu wayland-session
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2107586
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
Desktop will randomly freeze, not necessarily under heavy use. This
seemed to be stable up until about 1.5 weeks ago using 6.14.0 kernel,
but has gotten more frequent. I tried 6.14.2 kernel and it happens
almost immediately when using the desktop (within a few minutes of
light usage).
Asus Zenbook S16 - yes, not officially supported, sorry!
This error in kernel logs may or may not be useful:
2025-04-17T14:19:38.714492-04:00 kevinWork gnome-shell[3631]: JS
ERROR: Gio.IOErrorEnum: Xwayland exited
unexpectedly#012@resource:///org/gnome/shell/ui/init.js:21:20
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
Uname: Linux 6.14.0-061400rc7-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 17 15:16:52 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last week or two
GraphicsCard: Subsystem: ASUSTeK Computer Inc. Device [1043:1df3]
InstallationDate: Installed on 2025-01-30 (77 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUSTeK COMPUTER INC. ASUS Zenbook S 16 UM5606WA_UM5606WA
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-061400rc7-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash amdgpu.dcdebugmask=0x12
vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2025
dmi.bios.release: 5.35
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UM5606WA.316
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UM5606WA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.29
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUM5606WA.316:bd01/07/2025:br5.35:efr3.29:svnASUSTeKCOMPUTERINC.:pnASUSZenbookS16UM5606WA_UM5606WA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUM5606WA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS Zenbook S 16
dmi.product.name: ASUS Zenbook S 16 UM5606WA_UM5606WA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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