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help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
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and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
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** Summary changed:
- Xorg crash
+ Shell crash
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2106656
Title:
Shell crash
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
System freeze, and finally (after some minutes) goes back to login screen
It seems happening every time I'm in a meeting in Teams (web version ), I
don't know if it's linked or not...
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 9 17:44:31 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
evdi/1.14.8, 6.11.0-19-generic, x86_64: installed
evdi/1.14.8, 6.11.0-21-generic, x86_64: installed
evdi/1.14.8, 6.8.0-41-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8] (rev 0c)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Alder Lake-UP3 GT2 [Iris Xe Graphics]
[103c:897c]
MachineType: HP HP EliteBook 650 15.6 inch G9 Notebook PC
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.11.0-21-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2024
dmi.bios.release: 13.0
dmi.bios.vendor: HP
dmi.bios.version: U75 Ver. 01.13.00
dmi.board.name: 897C
dmi.board.vendor: HP
dmi.board.version: KBC Version 07.70.00
dmi.chassis.asset.tag: LH33976
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 7.112
dmi.modalias:
dmi:bvnHP:bvrU75Ver.01.13.00:bd11/22/2024:br13.0:efr7.112:svnHP:pnHPEliteBook65015.6inchG9NotebookPC:pvrSBKPF,SBKPFV2:rvnHP:rn897C:rvrKBCVersion07.70.00:cvnHP:ct10:cvr:sku4D173AV:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 650 15.6 inch G9 Notebook PC
dmi.product.sku: 4D173AV
dmi.product.version: SBKPF,SBKPFV2
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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