Public bug reported:
Running on a stock HP x360, a fresh install does not recognize any audio
output device although one is present and works fine on any version of
Windows.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.14.0-13.13-generic 6.14.0
Uname: Linux 6.14.0-13-generic x86_64
ApportVersion: 2.32.0-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mobrien 6628 F.... wireplumber
/dev/snd/controlC0: mobrien 6628 F.... wireplumber
/dev/snd/seq: mobrien 6623 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 1 07:25:15 2025
InstallationDate: Installed on 2025-01-04 (87 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to plucky on 2025-03-29 (3 days ago)
dmi.bios.date: 06/01/2017
dmi.bios.release: 15.70
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.62
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 58.98
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF.46:bd06/01/2017:br15.70:efr58.98:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.62:cvnHewlett-Packard:ct10:cvrChassisVersion:skuL0Q51UA#ABA:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Spectre x360 Convertible 13
dmi.product.sku: L0Q51UA#ABA
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2105771
Title:
No sound, only "Dummy Output" on fresh install
Status in alsa-driver package in Ubuntu:
New
Bug description:
Running on a stock HP x360, a fresh install does not recognize any
audio output device although one is present and works fine on any
version of Windows.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.14.0-13.13-generic 6.14.0
Uname: Linux 6.14.0-13-generic x86_64
ApportVersion: 2.32.0-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mobrien 6628 F.... wireplumber
/dev/snd/controlC0: mobrien 6628 F.... wireplumber
/dev/snd/seq: mobrien 6623 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 1 07:25:15 2025
InstallationDate: Installed on 2025-01-04 (87 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to plucky on 2025-03-29 (3 days ago)
dmi.bios.date: 06/01/2017
dmi.bios.release: 15.70
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.62
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 58.98
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF.46:bd06/01/2017:br15.70:efr58.98:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.62:cvnHewlett-Packard:ct10:cvrChassisVersion:skuL0Q51UA#ABA:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Spectre x360 Convertible 13
dmi.product.sku: L0Q51UA#ABA
dmi.sys.vendor: Hewlett-Packard
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https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2105771/+subscriptions
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