Public bug reported:
My headphones aren't being detected, and don't work at all on my Dell
laptop. My Ubuntu version is 24.04.2 LTS. I plug in my headphones and it
should automatically detect and start using them.
Instead, my computer does not detect headphones. I know that this is a
Linux problem because I can boot to Windows and my headphones work
great.
I've checked to make sure pulse and alsamixer work, and they seem to.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.14.0-061400-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D31p',
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D4c',
'/dev/snd/pcmC0D2p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 29 12:29:07 2025
InstallationDate: Installed on 2025-03-29 (1 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: Dell Inc. XPS 16 9640
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/24/2024
dmi.bios.release: 1.11
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.1
dmi.board.name: 0P3NVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.17
dmi.modalias:
dmi:bvnDellInc.:bvr1.11.1:bd12/24/2024:br1.11:efr1.17:svnDellInc.:pnXPS169640:pvr:rvnDellInc.:rn0P3NVY:rvrA00:cvnDellInc.:ct10:cvr:sku0C63:
dmi.product.family: XPS
dmi.product.name: XPS 16 9640
dmi.product.sku: 0C63
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Description changed:
My headphones aren't being detected, and don't work at all on my Dell
laptop. My Ubuntu version is 24.04.2 LTS. I plug in my headphones and it
should automatically detect and start using them.
Instead, my computer does not detect headphones. I know that this is a
Linux problem because I can boot to Windows and my headphones work
great.
+
+ I've checked to make sure pulse and alsamixer work, and they seem to.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.14.0-061400-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D31p',
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D4c',
'/dev/snd/pcmC0D2p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 29 12:29:07 2025
InstallationDate: Installed on 2025-03-29 (1 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: Dell Inc. XPS 16 9640
PackageArchitecture: all
ProcEnviron:
- LANG=en_US.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/24/2024
dmi.bios.release: 1.11
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.1
dmi.board.name: 0P3NVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.17
dmi.modalias:
dmi:bvnDellInc.:bvr1.11.1:bd12/24/2024:br1.11:efr1.17:svnDellInc.:pnXPS169640:pvr:rvnDellInc.:rn0P3NVY:rvrA00:cvnDellInc.:ct10:cvr:sku0C63:
dmi.product.family: XPS
dmi.product.name: XPS 16 9640
dmi.product.sku: 0C63
dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2105400
Title:
headphones not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
My headphones aren't being detected, and don't work at all on my Dell
laptop. My Ubuntu version is 24.04.2 LTS. I plug in my headphones and
it should automatically detect and start using them.
Instead, my computer does not detect headphones. I know that this is a
Linux problem because I can boot to Windows and my headphones work
great.
I've checked to make sure pulse and alsamixer work, and they seem to.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.14.0-061400-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D31p',
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D4c',
'/dev/snd/pcmC0D2p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 29 12:29:07 2025
InstallationDate: Installed on 2025-03-29 (1 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: Dell Inc. XPS 16 9640
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/24/2024
dmi.bios.release: 1.11
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.1
dmi.board.name: 0P3NVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.17
dmi.modalias:
dmi:bvnDellInc.:bvr1.11.1:bd12/24/2024:br1.11:efr1.17:svnDellInc.:pnXPS169640:pvr:rvnDellInc.:rn0P3NVY:rvrA00:cvnDellInc.:ct10:cvr:sku0C63:
dmi.product.family: XPS
dmi.product.name: XPS 16 9640
dmi.product.sku: 0C63
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2105400/+subscriptions
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