Public bug reported:

Previously when I plugged in my headphones to my Asus Zenbook Pro 14
UX6404 laptop the sound would switch to the headphones. After upgrading
to the pre-release version of 25.04 the headphones are not detected and
therefore the audio doesn't switch. The headphone output device isn't
even listed in Plasma's audio panel like it used to be when I plugged in
headphones before on 24.10.

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: pulseaudio 1:17.0+dfsg1-2ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-11.11-generic 6.14.0-rc7
Uname: Linux 6.14.0-11-generic x86_64
NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.32.0-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  rohit      2707 F.... pipewire
                      rohit      2715 F.... wireplumber
 /dev/snd/controlC0:  rohit      2715 F.... wireplumber
 /dev/snd/seq:        rohit      2707 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Mon Mar 24 23:01:27 2025
InstallationDate: Installed on 2023-08-14 (588 days ago)
InstallationMedia: Kubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.1)
MachineType: ASUSTeK COMPUTER INC. Zenbook UX6404VI_UX6404VI
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/zsh
 TERM=xterm-kitty
 XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to plucky on 2025-03-22 (3 days ago)
dmi.bios.date: 11/02/2023
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX6404VI.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX6404VI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX6404VI.304:bd11/02/2023:br5.27:svnASUSTeKCOMPUTERINC.:pnZenbookUX6404VI_UX6404VI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX6404VI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Zenbook
dmi.product.name: Zenbook UX6404VI_UX6404VI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
modified.conffile..etc.dbus-1.system.d.pulseaudio-system.conf: [deleted]

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/2104098

Title:
  Headphones not detected/working when plugged in plasma 6.3 on 25.04

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Previously when I plugged in my headphones to my Asus Zenbook Pro 14
  UX6404 laptop the sound would switch to the headphones. After
  upgrading to the pre-release version of 25.04 the headphones are not
  detected and therefore the audio doesn't switch. The headphone output
  device isn't even listed in Plasma's audio panel like it used to be
  when I plugged in headphones before on 24.10.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: pulseaudio 1:17.0+dfsg1-2ubuntu1
  ProcVersionSignature: Ubuntu 6.14.0-11.11-generic 6.14.0-rc7
  Uname: Linux 6.14.0-11-generic x86_64
  NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.32.0-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  rohit      2707 F.... pipewire
                        rohit      2715 F.... wireplumber
   /dev/snd/controlC0:  rohit      2715 F.... wireplumber
   /dev/snd/seq:        rohit      2707 F.... pipewire
  CasperMD5CheckResult: unknown
  CurrentDesktop: KDE
  Date: Mon Mar 24 23:01:27 2025
  InstallationDate: Installed on 2023-08-14 (588 days ago)
  InstallationMedia: Kubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.1)
  MachineType: ASUSTeK COMPUTER INC. Zenbook UX6404VI_UX6404VI
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/zsh
   TERM=xterm-kitty
   XDG_RUNTIME_DIR=<set>
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to plucky on 2025-03-22 (3 days ago)
  dmi.bios.date: 11/02/2023
  dmi.bios.release: 5.27
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: UX6404VI.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX6404VI
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX6404VI.304:bd11/02/2023:br5.27:svnASUSTeKCOMPUTERINC.:pnZenbookUX6404VI_UX6404VI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX6404VI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
  dmi.product.family: Zenbook
  dmi.product.name: Zenbook UX6404VI_UX6404VI
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  modified.conffile..etc.dbus-1.system.d.pulseaudio-system.conf: [deleted]

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