Public bug reported:
My computer froze multiple times in Ubuntu studio.
It has frozen again in regular Ubuntu.
I am wondering if it's the bios, Nvidia driver, or the Thunderbolt
firmware that causes it.
I also wonder if suspend contributes to the problem. It seems to freeze
several minutes after suspend. But maybe that's a coincidence.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-19.19~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-19-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01
UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 11 20:59:04 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: qc71_laptop/0.0, 6.11.0-19-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00
[VGA controller])
Subsystem: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:2087]
NVIDIA Corporation TU106M [GeForce RTX 2070 Mobile] [10de:1f10] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Intel Corporation TU106M [GeForce RTX 2070 Mobile] [8086:2087]
InstallationDate: Installed on 2025-03-09 (2 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: ADATA XENIA15I7G9H2070QLX
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-19-generic
root=UUID=9733d739-a99b-4a57-a974-7bb1cec20fdb ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2022
dmi.bios.release: 5.13
dmi.bios.vendor: Intel Corp.
dmi.bios.version: QCCFL357.0144.2022.0124.1433
dmi.board.name: LAPQC71B
dmi.board.vendor: Intel Corporation
dmi.board.version: K54900-303
dmi.chassis.type: 10
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 1.33
dmi.modalias:
dmi:bvnIntelCorp.:bvrQCCFL357.0144.2022.0124.1433:bd01/24/2022:br5.13:efr1.33:svnADATA:pnXENIA15I7G9H2070QLX:pvrK63036-303:rvnIntelCorporation:rnLAPQC71B:rvrK54900-303:cvnIntelCorporation:ct10:cvr1.0:skuXENIA15I7G9H2070QLX-GLCUS:
dmi.product.family: XENIA
dmi.product.name: XENIA15I7G9H2070QLX
dmi.product.sku: XENIA15I7G9H2070QLX-GLCUS
dmi.product.version: K63036-303
dmi.sys.vendor: ADATA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze noble ubuntu
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2102006
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
My computer froze multiple times in Ubuntu studio.
It has frozen again in regular Ubuntu.
I am wondering if it's the bios, Nvidia driver, or the Thunderbolt
firmware that causes it.
I also wonder if suspend contributes to the problem. It seems to
freeze several minutes after suspend. But maybe that's a coincidence.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-19.19~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-19-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01
UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 11 20:59:04 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: qc71_laptop/0.0, 6.11.0-19-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if
00 [VGA controller])
Subsystem: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630]
[8086:2087]
NVIDIA Corporation TU106M [GeForce RTX 2070 Mobile] [10de:1f10] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Intel Corporation TU106M [GeForce RTX 2070 Mobile] [8086:2087]
InstallationDate: Installed on 2025-03-09 (2 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: ADATA XENIA15I7G9H2070QLX
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-19-generic
root=UUID=9733d739-a99b-4a57-a974-7bb1cec20fdb ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2022
dmi.bios.release: 5.13
dmi.bios.vendor: Intel Corp.
dmi.bios.version: QCCFL357.0144.2022.0124.1433
dmi.board.name: LAPQC71B
dmi.board.vendor: Intel Corporation
dmi.board.version: K54900-303
dmi.chassis.type: 10
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 1.33
dmi.modalias:
dmi:bvnIntelCorp.:bvrQCCFL357.0144.2022.0124.1433:bd01/24/2022:br5.13:efr1.33:svnADATA:pnXENIA15I7G9H2070QLX:pvrK63036-303:rvnIntelCorporation:rnLAPQC71B:rvrK54900-303:cvnIntelCorporation:ct10:cvr1.0:skuXENIA15I7G9H2070QLX-GLCUS:
dmi.product.family: XENIA
dmi.product.name: XENIA15I7G9H2070QLX
dmi.product.sku: XENIA15I7G9H2070QLX-GLCUS
dmi.product.version: K63036-303
dmi.sys.vendor: ADATA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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