Public bug reported:
When pluging a headset to the computer (Huawei Matebook D14) the
headphones are not recognized as an audio output, nor the microphone
headset as the input. Instead, the audio output and input are considered
the speaker and microphone of the computer, respectively. Sometimes the
audio might still come out of the speaker, and sometimes just silence.
At "Settings", in the section of "Sound", when the headset is plugged,
the audio output device changes from "Speakers-Comet Lake PCH-LP cAVS"
to "Headphones-Comet Lake PCH-LP cAVS". Likewise, the input device goes
from "Digital Microphone-Comet Lake PCH-LP cAVS" to "Headset Microphone-
Comet Lake PCH-LP cAVS".
Maybe it has something to do with the Sound Card driver?
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.11.0-1009.10~24.04.1-lowlatency 6.11.11
Uname: Linux 6.11.0-1009-lowlatency x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: jmr 2017 F.... pipewire
/dev/snd/controlC0: jmr 2017 F.... pipewire
jmr 2022 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 22 10:08:40 2025
InstallationDate: Installed on 2025-02-20 (2 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: HUAWEI NBLB-WAX9N
ProcEnviron:
LANG=es_ES.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2023
dmi.bios.release: 1.45
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.45
dmi.board.asset.tag: NULL
dmi.board.name: NBLB-WAX9N-PCB-B2
dmi.board.vendor: HUAWEI
dmi.board.version: M1020
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1020
dmi.ec.firmware.release: 1.45
dmi.modalias:
dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1020:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1020:cvnHUAWEI:ct10:cvrM1020:skuC331:
dmi.product.family: MateBook D
dmi.product.name: NBLB-WAX9N
dmi.product.sku: C331
dmi.product.version: M1020
dmi.sys.vendor: HUAWEI
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2099746
Title:
Headset is not detected by the system
Status in pulseaudio package in Ubuntu:
New
Bug description:
When pluging a headset to the computer (Huawei Matebook D14) the
headphones are not recognized as an audio output, nor the microphone
headset as the input. Instead, the audio output and input are
considered the speaker and microphone of the computer, respectively.
Sometimes the audio might still come out of the speaker, and sometimes
just silence.
At "Settings", in the section of "Sound", when the headset is plugged,
the audio output device changes from "Speakers-Comet Lake PCH-LP cAVS"
to "Headphones-Comet Lake PCH-LP cAVS". Likewise, the input device
goes from "Digital Microphone-Comet Lake PCH-LP cAVS" to "Headset
Microphone-Comet Lake PCH-LP cAVS".
Maybe it has something to do with the Sound Card driver?
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.11.0-1009.10~24.04.1-lowlatency 6.11.11
Uname: Linux 6.11.0-1009-lowlatency x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: jmr 2017 F.... pipewire
/dev/snd/controlC0: jmr 2017 F.... pipewire
jmr 2022 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 22 10:08:40 2025
InstallationDate: Installed on 2025-02-20 (2 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: HUAWEI NBLB-WAX9N
ProcEnviron:
LANG=es_ES.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2023
dmi.bios.release: 1.45
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.45
dmi.board.asset.tag: NULL
dmi.board.name: NBLB-WAX9N-PCB-B2
dmi.board.vendor: HUAWEI
dmi.board.version: M1020
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1020
dmi.ec.firmware.release: 1.45
dmi.modalias:
dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1020:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1020:cvnHUAWEI:ct10:cvrM1020:skuC331:
dmi.product.family: MateBook D
dmi.product.name: NBLB-WAX9N
dmi.product.sku: C331
dmi.product.version: M1020
dmi.sys.vendor: HUAWEI
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