The black screen in the photo is not a crash, but it certainly looks
related to failing to resume from suspend.
Let's start by checking for actual crashes. Next time the problem
happens, please:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Tags added: nvidia suspend-resume
** Package changed: xorg (Ubuntu) => nvidia-graphics-drivers-560
(Ubuntu)
** Changed in: nvidia-graphics-drivers-560 (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2097839
Title:
Nvidia Crash when restart after Waking
Status in nvidia-graphics-drivers-560 package in Ubuntu:
Incomplete
Bug description:
Hi team,
I'm not sure that I've cathegorized correctly this topic, sorry in
advance.
So, I'm facing a crash issue when waking up my PC which is probably comming
from the GPU.
when the crash occures I'm facing 2 situations:
- lock screen is appearing but after logging the desktop is crashed
- black screen with this error (+ photo in attached file) : [16717.670182]
[drm:nv_drm_connector_getmodes [nvidia_drm]] *ERROR* [nvidia drm] [GPU ID
0x00000100] Failed to get mode at modeIndex 2 of NvKmsKapiDisplay 0x00000100
I'm using a nvdia GTX 1080ti with proprietary from nvidia for gaming (that
part works fine)
I've noticed that the non proprietary don't create crash when waking up
however gaming performance are not good.
Is there a command to execute to fix it ?
Thanks in advance for your time and help.
Best regards,
Martin.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-14.15-generic 6.11.0
Uname: Linux 6.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 560.35.03 Fri Aug 16
21:39:15 UTC 2024
GCC version:
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Tue Feb 11 10:46:45 2025
DistUpgraded: Fresh install
DistroCodename: oracular
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if
00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Device [1458:374d]
InstallationDate: Installed on 2025-02-05 (6 days ago)
InstallationMedia: Kubuntu 24.10 "Oracular Oriole" - Release amd64
(20241007.6)
MachineType: MSI MS-7917
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-14-generic
root=UUID=81c9ef2d-5e5a-4d17-b839-aaec1874c289 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump:
Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed
with exit code 127: Error executing command as another user: Not authorized
This incident has been reported.
dmi.bios.date: 04/15/2015
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.10
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97 GAMING 5 (MS-7917)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd04/15/2015:br4.6:svnMSI:pnMS-7917:pvr1.0:rvnMSI:rnZ97GAMING5(MS-7917):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7917
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.13-2ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-3ubuntu1
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