** Package changed: ubuntu => gnome-online-accounts (Ubuntu)
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https://bugs.launchpad.net/bugs/2095445
Title:
Unable to Sign In to MS Exchange with gnome-online-accounts 3.50.4
Status in gnome-online-accounts:
Unknown
Status in gnome-online-accounts package in Ubuntu:
Confirmed
Bug description:
I am unable to add a MS Exchange account to the Gnome Online Accounts
interface in Gnome 46 on a fresh installation of Ubuntu 24.04.1. The
credentials are accepted and the window closes after entering the
information, but no account is added. I have validated this Exchange
server is up and accessible to older versions of the Gnome Online
Accounts service.
System Specs
============
root@chwld-dcnoble1:~# lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
gnome-online-accounts version 3.50.4
root@chwld-dcnoble1:~# apt-cache policy gnome-online-accounts
gnome-online-accounts:
Installed: 3.50.4-0ubuntu2
Candidate: 3.50.4-0ubuntu2
Version table:
*** 3.50.4-0ubuntu2 500
500 http://lxrepo/ubuntu-noble noble-updates/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64
Packages
100 /var/lib/dpkg/status
3.50.0-4ubuntu2 500
500 http://lxrepo/ubuntu-noble noble/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu noble/main amd64 Packages
Steps to reproduce
==================
Open/launch the gnome-control-center application
Click/select the option "Online Accounts"
Click/select the option "Microsoft Exchange"
Enter the credentials to access the Exchange server
Click/enter the "Sign In" button
Note: When you enter the FQDN of the AD domain name (us.sampledomain.com
instead of sampledomain.com), the service freezes and asks if you would like to
wait or force quit the Gnome Control Center.
Expected Behavior
=================
I expect that a Microsoft Exchange account with email, calendar and contacts
will be added to the Gnome Online Accounts service. This process works on
Ubuntu 22.04.5 running Gnome 42.9 and on 20.04.6 running Gnome 3.36.
Fix to implement
=================
This issue was reported to the Gnome Online Accounts team and was accepted as
issue #384 https://gitlab.gnome.org/GNOME/gnome-online-accounts/-/issues/384.
Andy Holmes fixed this bug in release gnome-online-accounts version
3.50.8 as a part of release 3.50.8
https://gitlab.gnome.org/GNOME/gnome-online-
accounts/-/blob/3.50.8/NEWS
Please update the gnome-online-accounts package to incorporate this
maintenance release into 24.04 so that MS Exchange will work with our
firms Ubuntu workstations
To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-online-accounts/+bug/2095445/+subscriptions
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