Public bug reported:
Audio stops working after going to sleep (I believe - I rarely
shutdown/restart my desktop). I have a set of external speakers plugged
into the audio jack that aren't getting picked up. There is only a
"Dummy Output".
Here are some outputs that might be useful for debugging:
➜ ~ uname -a
Linux mycomputername 6.8.0-51-generic #52-Ubuntu SMP PREEMPT_DYNAMIC Thu
Dec 5 13:09:44 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
---
➜ ~ inxi -A
Audio:
Device-1: Intel 200 Series PCH HD Audio driver: N/A
Device-2: NVIDIA GP107GL High Definition Audio driver: N/A
API: ALSA v: k6.8.0-51-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
This one might be the most concerning since those `Device-1` and
`Device-2` lines say `driver: N/A`. When I open the "Software & Updates"
program and go to the "Additional Drivers" tab, I do see that it says
I'm currently using `nvidia-driver-550` (which is the recommended one)
so that's confusing.
---
➜ ~ systemctl --user status pipewire-pulse.service
● pipewire-pulse.service - PipeWire PulseAudio
Loaded: loaded (/usr/lib/systemd/user/pipewire-pulse.service; enabled;
preset: enabled)
Active: active (running) since Wed 2025-01-01 18:04:10 EST; 16min ago
TriggeredBy: ● pipewire-pulse.socket
Main PID: 17988 (pipewire-pulse)
Tasks: 3 (limit: 38386)
Memory: 4.0M (peak: 4.6M)
CPU: 4.498s
CGroup:
/user.slice/user-1000.slice/user@1000.service/session.slice/pipewire-pulse.service
---
➜ ~ systemctl --user status pipewire.service
● pipewire.service - PipeWire Multimedia Service
Loaded: loaded (/usr/lib/systemd/user/pipewire.service; enabled;
preset: enabled)
Active: active (running) since Wed 2025-01-01 18:04:10 EST; 17min ago
TriggeredBy: ● pipewire.socket
Main PID: 17984 (pipewire)
Tasks: 3 (limit: 38386)
Memory: 5.9M (peak: 6.2M)
CPU: 4.820s
CGroup:
/user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service
└─17984 /usr/bin/pipewire
Jan 01 18:04:10 mycomputername systemd[2848]: Started pipewire.service -
PipeWire Multimedia Service.
Jan 01 18:04:10 mycomputername pipewire[17984]: mod.jackdbus-detect: Failed
to receive jackdbus reply: org.freedesktop.DBus.Error.ServiceUnknown: The name
org.jackaudio.service was not provided by any .service files
➜ ~ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: vashy 17984 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 2 08:50:27 2025
InstallationDate: Installed on 2018-11-11 (2245 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: System manufacturer System Product Name
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/zsh
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2016
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0604
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z270-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0604:bd12/08/2016:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ270-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2025-01-01T18:10:26.625805
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2092896
Title:
Audio stops working after going to sleep
Status in alsa-driver package in Ubuntu:
New
Bug description:
Audio stops working after going to sleep (I believe - I rarely
shutdown/restart my desktop). I have a set of external speakers
plugged into the audio jack that aren't getting picked up. There is
only a "Dummy Output".
Here are some outputs that might be useful for debugging:
➜ ~ uname -a
Linux mycomputername 6.8.0-51-generic #52-Ubuntu SMP PREEMPT_DYNAMIC Thu
Dec 5 13:09:44 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
---
➜ ~ inxi -A
Audio:
Device-1: Intel 200 Series PCH HD Audio driver: N/A
Device-2: NVIDIA GP107GL High Definition Audio driver: N/A
API: ALSA v: k6.8.0-51-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
This one might be the most concerning since those `Device-1` and
`Device-2` lines say `driver: N/A`. When I open the "Software &
Updates" program and go to the "Additional Drivers" tab, I do see that
it says I'm currently using `nvidia-driver-550` (which is the
recommended one) so that's confusing.
---
➜ ~ systemctl --user status pipewire-pulse.service
● pipewire-pulse.service - PipeWire PulseAudio
Loaded: loaded (/usr/lib/systemd/user/pipewire-pulse.service;
enabled; preset: enabled)
Active: active (running) since Wed 2025-01-01 18:04:10 EST; 16min ago
TriggeredBy: ● pipewire-pulse.socket
Main PID: 17988 (pipewire-pulse)
Tasks: 3 (limit: 38386)
Memory: 4.0M (peak: 4.6M)
CPU: 4.498s
CGroup:
/user.slice/user-1000.slice/user@1000.service/session.slice/pipewire-pulse.service
---
➜ ~ systemctl --user status pipewire.service
● pipewire.service - PipeWire Multimedia Service
Loaded: loaded (/usr/lib/systemd/user/pipewire.service; enabled;
preset: enabled)
Active: active (running) since Wed 2025-01-01 18:04:10 EST; 17min ago
TriggeredBy: ● pipewire.socket
Main PID: 17984 (pipewire)
Tasks: 3 (limit: 38386)
Memory: 5.9M (peak: 6.2M)
CPU: 4.820s
CGroup:
/user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service
└─17984 /usr/bin/pipewire
Jan 01 18:04:10 mycomputername systemd[2848]: Started pipewire.service -
PipeWire Multimedia Service.
Jan 01 18:04:10 mycomputername pipewire[17984]: mod.jackdbus-detect:
Failed to receive jackdbus reply: org.freedesktop.DBus.Error.ServiceUnknown:
The name org.jackaudio.service was not provided by any .service files
➜ ~ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: vashy 17984 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 2 08:50:27 2025
InstallationDate: Installed on 2018-11-11 (2245 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: System manufacturer System Product Name
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/zsh
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2016
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0604
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z270-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0604:bd12/08/2016:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ270-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2025-01-01T18:10:26.625805
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