This bug was fixed in the package gnome-control-center -
1:41.7-0ubuntu0.22.04.9
---------------
gnome-control-center (1:41.7-0ubuntu0.22.04.9) jammy; urgency=medium
[ Alessandro Astone ]
* debian/patches: Better handle dbus callback from WhoopsiePreferences
(LP: #2065294)
-- Marco Trevisan (Treviño) <ma...@ubuntu.com> Thu, 05 Sep 2024
05:07:27 +0200
** Changed in: gnome-control-center (Ubuntu Jammy)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/2065294
Title:
Diagnostics settings flips to Never without any user action
Status in gnome-control-center package in Ubuntu:
Fix Released
Status in whoopsie-preferences package in Ubuntu:
Invalid
Status in gnome-control-center source package in Jammy:
Fix Released
Status in whoopsie-preferences source package in Jammy:
Invalid
Status in gnome-control-center source package in Noble:
Fix Released
Status in whoopsie-preferences source package in Noble:
Invalid
Bug description:
[ Impact ]
In GNOME Settings' Diagnostics page, the switch to control automatic
bug reporting to Canonical automatically flips to "Never" after 1
minute of the page being open without interaction
The bug triggered because the DBus service that manages the
automatic-bug-reporting configuration ("whoopsie-preferences") quits after 1
minute of inactivity, and GNOME Settings receives an "invalidation" signal when
that happens.
We are fixing the issue by detecting that the service has quit in which case
we should not refresh the state of the setting.
A further change should be applied to the whoopsie-preferences service
to avoid quitting when there are clients still listening for potential
settings changes.
[ Test Plan ]
* Open GNOME Settings -> Privacy & Security -> Diagnostics
* You should see `Send error reports to Canonical` set to `Manual` by
default.
> If instead it is set to Never, change it now to another option.
* Stay on the settings page for more than 60 seconds
* The setting should have remained the same and *not* have
automatically changed to `Never`.
[ Where problems could occur ]
This patch also tries to re-start the "whoopsie-preferences" daemon
when it automatically stops after 60 seconds, because GNOME Settings
should keep listening for settings changes from external factors. This
should not present any issues, but it's the most "intrusive" part of
the patch.
[ Original Description ]
steps to reproduce.
1. Open Gnome Settings
2. Go to Privacy -> Diagnostics
3. You should see `Send error reports to Canonical` set to Manual by default.
4. Stay on the settings page for some time (maybe <2 mins), the setting will
slip to Never.
You could also try to change the settings to Automatic and stay on the
page, it will also flip to Never within a couple of minutes.
I noticed this on Jammy, Mantic, and Noble.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2065294/+subscriptions
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