Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Summary changed: - Xorg freeze + Screen freeze ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2083984 Title: Screen freeze Status in Ubuntu: Incomplete Bug description: >>> Copied from an email to kernel maintainers sent on 31.10.2023 15:23:52 Moving from Ubuntu 23.04 to 23.10 came alongside a kernel update from 6.2.0-36-generic to 6.5.0-10-generic. As of the update, plugging in my USB-C monitor causes my machine to immediately shut off its native screen, followed by a crash and reboot. My machine is a Lenovo Yoga C940-14IIL with an Intel i7-1065G7. No logs are written to /var/log/syslog or journalctl. I have been able to use my screens normally by reverting to the old kernel. This is my first time reporting an issue to the regressions mailing list, hopefully this provides sufficient detail. Thank you for your work. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 Uname: Linux 6.4.0-060400-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log' CasperMD5CheckResult: unknown CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Oct 9 00:15:15 2024 DistUpgraded: 2024-06-10 23:44:35,301 DEBUG migrateToDeb822Sources() DistroCodename: noble DistroVariant: ubuntu DkmsStatus: openrazer-driver/3.7.0, 6.8.0-44-generic, x86_64: installed openrazer-driver/3.7.0, 6.8.0-45-generic, x86_64: installed virtualbox/7.0.16, 6.8.0-44-generic, x86_64: installed virtualbox/7.0.16, 6.8.0-45-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Iris Plus Graphics G7 [8086:8a52] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo Iris Plus Graphics G7 [17aa:3801] InstallationDate: Installed on 2020-05-10 (1612 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 81Q9 ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.4.0-060400-generic root=/dev/mapper/vgubuntu-root ro quiet splash mem_sleep_default=deep SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to noble on 2024-06-10 (120 days ago) dmi.bios.date: 01/09/2020 dmi.bios.release: 1.54 dmi.bios.vendor: LENOVO dmi.bios.version: AUCN54WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0R32862 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Yoga C940-14IIL dmi.ec.firmware.release: 1.43 dmi.modalias: dmi:bvnLENOVO:bvrAUCN54WW:bd01/09/2020:br1.54:efr1.43:svnLENOVO:pn81Q9:pvrLenovoYogaC940-14IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct31:cvrLenovoYogaC940-14IIL:skuLENOVO_MT_81Q9_BU_idea_FM_YogaC940-14IIL: dmi.product.family: Yoga C940-14IIL dmi.product.name: 81Q9 dmi.product.sku: LENOVO_MT_81Q9_BU_idea_FM_Yoga C940-14IIL dmi.product.version: Lenovo Yoga C940-14IIL dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.120-2build1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1 version.libgl1-mesa-glx: libgl1-mesa-glx 23.1.1~kisak1~k version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2083984/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp