** Package changed: ubuntu => alsa-driver (Ubuntu)
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https://bugs.launchpad.net/bugs/2083515
Title:
no audio on HP USB-C Dock G5 (03f0:056b)
Status in alsa-driver package in Ubuntu:
New
Bug description:
The USB Analog Audio output on a HP USB-C Dock G5 (03f0:056b) does not work
anymore on 24.04.
It used to work without problem on 22.04.
There is no error in the logs, the VUmeters are normal in pavucontrol
(moving) but there is just no sound at all. The output name is "USB Audio
Analog Stereo".
I have tried on a fresh install of 24.04 as well as on a Live version of the
OS, same problem.
In pavucontrol, I have tried all available options in the configuration tab
for USB audio (Analog, Digital, duplex, output only, Pro Audio, ...) but
without success.
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0
*card 1: Audio [USB Audio], device 0: USB Audio [USB Audio]*
Subdevices: 0/1
Subdevice #0: subdevice #0
$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 06cb:00b7 Synaptics, Inc. Fingerprint reader [HP G6]
Bus 001 Device 005: ID 0408:5343 Quanta Computer, Inc. HP HD Camera
Bus 001 Device 007: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson
Peak (JfP)
Bus 001 Device 011: ID 03f0:036b HP, Inc HP USB-C Dock G5
*Bus 001 Device 012: ID 03f0:056b HP, Inc USB Audio*
Bus 001 Device 013: ID 03f0:086b HP, Inc USB2734
Bus 001 Device 014: ID 03f0:046b HP, Inc HP USB-C Dock G5
Bus 001 Device 015: ID 03f0:2b4a HP, Inc Business Slim Keyboard
Bus 001 Device 016: ID 03f0:0941 HP, Inc X500 Optical Mouse
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 2 15:09:44 2024
InstallationDate: Installed on 2024-10-01 (1 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: HP HP EliteBook 840 G6
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/02/2023
dmi.bios.release: 26.0
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.26.00
dmi.board.name: 8549
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.6F.00
dmi.chassis.asset.tag: 5CG0100K3Z
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 82.111
dmi.modalias:
dmi:bvnHP:bvrR70Ver.01.26.00:bd10/02/2023:br26.0:efr82.111:svnHP:pnHPEliteBook840G6:pvrSBKPF:rvnHP:rn8549:rvrKBCVersion52.6F.00:cvnHP:ct10:cvr:sku4WG18AV:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 840 G6
dmi.product.sku: 4WG18AV
dmi.product.version: SBKPF
dmi.sys.vendor: HP
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