Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2083171 Title: Screen freezes every so often Status in Ubuntu: Incomplete Bug description: Hello, My screen on my laptop freezes every so often. I find myself have to either close the laptop for a while and reopen it, or restart the computer. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.8.0-45.45~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-45-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Sep 29 16:42:35 2024 DistUpgraded: Fresh install DistroCodename: jammy DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Razer USA Ltd. TigerLake-LP GT2 [Iris Xe Graphics] [1a58:1008] InstallationDate: Installed on 2023-07-19 (438 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) MachineType: Razer Book 13 - RZ09-0357 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic root=UUID=b57a494d-0dc6-4b40-996e-ae7a75f1b32b ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2021 dmi.bios.release: 2.4 dmi.bios.vendor: Razer dmi.bios.version: 2.04 dmi.board.name: MA310 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.1 dmi.modalias: dmi:bvnRazer:bvr2.04:bd09/06/2021:br2.4:efr1.1:svnRazer:pnBook13-RZ09-0357:pvr1.04:rvnRazer:rnMA310:rvr4:cvnRazer:ct10:cvr:skuRZ09-0357MEM2: dmi.product.family: 1A581008 Razer Book 13 dmi.product.name: Book 13 - RZ09-0357 dmi.product.sku: RZ09-0357MEM2 dmi.product.version: 1.04 dmi.sys.vendor: Razer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1~22.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1 version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.11 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2083171/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp