Based on the description I think this is most likely to be bug 2037055. But to be sure, please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Summary changed: - Xorg crash + Shell crash ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2077352 Title: Shell crash Status in gnome-shell package in Ubuntu: Incomplete Bug description: I was turning off the PC, and thus, I was closing the apps. After clicking on the "x" close button on Google Chrome, the system froze for a few seconds (neither the mouse was moving), then went back to the login page. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckMismatches: ./pool/restricted/n/nvidia-graphics-drivers-525/libnvidia-compute-525_525.105.17-0ubuntu1_amd64.deb ./casper/minimal.standard.live.squashfs CasperMD5CheckResult: fail CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Aug 19 19:48:06 2024 DistUpgraded: 2024-04-27 11:04:00,044 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py' DistroCodename: noble DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a0] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Lenovo Raptor Lake-P [Iris Xe Graphics] [17aa:3c82] InstallationDate: Installed on 2023-09-07 (347 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: LENOVO 82Y7 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-40-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: Upgraded to noble on 2024-04-27 (114 days ago) dmi.bios.date: 02/07/2023 dmi.bios.release: 1.21 dmi.bios.vendor: LENOVO dmi.bios.version: LWCN21WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76461 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Yoga Pro 7 14IRH8 dmi.ec.firmware.release: 1.21 dmi.modalias: dmi:bvnLENOVO:bvrLWCN21WW:bd02/07/2023:br1.21:efr1.21:svnLENOVO:pn82Y7:pvrYogaPro714IRH8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76461WIN:cvnLENOVO:ct10:cvrYogaPro714IRH8:skuLENOVO_MT_82Y7_BU_idea_FM_YogaPro714IRH8: dmi.product.family: Yoga Pro 7 14IRH8 dmi.product.name: 82Y7 dmi.product.sku: LENOVO_MT_82Y7_BU_idea_FM_Yoga Pro 7 14IRH8 dmi.product.version: Yoga Pro 7 14IRH8 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.120-2build1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2077352/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp