Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2043053 Title: Xorg/Wayland crash - maybe gnome-shell Status in Ubuntu: Incomplete Bug description: I recently upgraded a Dell OptiPlex 7000 from 23.04 to 23.10 and a new install of Ubuntu 23.10 on a fresh Dell Latitude 7440. Both are now unstable, regularly crashing out of gnome with a full plain white screen with a sad terminal and "Oh no! Something has gone wrong." and the only option being to Log Out. It is regularly triggered when starting up totem/video or rhythmbox and youtube in a browser, so perhaps audio or video related on both X and Wayland. Also can be triggered on X with `Alt-F2 r`. Has been happening for 2 weeks, regularly updating the system with `wajig update; wajig distupgrade`. The issue remains. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3 Uname: Linux 6.5.0-10-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Nov 9 08:20:50 2023 DistUpgraded: Fresh install DistroCodename: mantic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a1] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Raptor Lake-P [Iris Xe Graphics] [1028:0c0b] InstallationDate: Installed on 2023-10-19 (20 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/12/2023 dmi.bios.release: 1.8 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.1 dmi.board.name: 0982JK dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.asset.tag: 080753 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnDellInc.:bvr1.8.1:bd09/12/2023:br1.8:efr1.6:svnDellInc.:pnLatitude7440:pvr:rvnDellInc.:rn0982JK:rvrA03:cvnDellInc.:ct10:cvr:sku0C0B: dmi.product.family: Latitude dmi.product.name: Latitude 7440 dmi.product.sku: 0C0B dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.115-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2043053/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp