Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Run these commands:
    journalctl -b0 > journal.txt
    journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

Please take care to avoid attaching .crash files to bugs as we are
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risk for yourself.

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2043053

Title:
  Xorg/Wayland crash - maybe gnome-shell

Status in Ubuntu:
  Incomplete

Bug description:
  I recently upgraded a Dell OptiPlex 7000 from 23.04 to 23.10 and a new
  install of Ubuntu 23.10 on a fresh Dell Latitude 7440. Both are now
  unstable, regularly crashing out of gnome with a full plain white
  screen with a sad terminal and "Oh no! Something has gone wrong." and
  the only option being  to Log Out.

  It is regularly triggered when starting up totem/video or rhythmbox
  and youtube in a browser, so perhaps audio or video related on both X
  and Wayland. Also can be triggered on X with `Alt-F2 r`.

  Has been happening for 2 weeks, regularly updating the system with
  `wajig update; wajig distupgrade`. The issue remains.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
  Uname: Linux 6.5.0-10-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Nov  9 08:20:50 2023
  DistUpgraded: Fresh install
  DistroCodename: mantic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a1] (rev 04) 
(prog-if 00 [VGA controller])
     Subsystem: Dell Raptor Lake-P [Iris Xe Graphics] [1028:0c0b]
  InstallationDate: Installed on 2023-10-19 (20 days ago)
  InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 
(20231016.1)
  MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic 
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg crash
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/12/2023
  dmi.bios.release: 1.8
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.1
  dmi.board.name: 0982JK
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.asset.tag: 080753
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 1.6
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.1:bd09/12/2023:br1.8:efr1.6:svnDellInc.:pnLatitude7440:pvr:rvnDellInc.:rn0982JK:rvrA03:cvnDellInc.:ct10:cvr:sku0C0B:
  dmi.product.family: Latitude
  dmi.product.name: Latitude 7440
  dmi.product.sku: 0C0B
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.115-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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