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I recently upgraded a Dell OptiPlex 7000 from 23.04 to 23.10 and a new
install of Ubuntu 23.10 on a fresh Dell Latitude 7440. Both are now
unstable, regularly crashing out of gnome with a full plain white screen
with a sad terminal and "Oh no! Something has gone wrong." and the only
option being to Log Out.
It is regularly triggered when starting up totem/video or rhythmbox and
youtube in a browser, so perhaps audio or video related on both X and
Wayland. Also can be triggered on X with `Alt-F2 r`.
Has been happening for 2 weeks, regularly updating the system with
`wajig update; wajig distupgrade`. The issue remains.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 9 08:20:50 2023
DistUpgraded: Fresh install
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a1] (rev 04)
(prog-if 00 [VGA controller])
Subsystem: Dell Raptor Lake-P [Iris Xe Graphics] [1028:0c0b]
InstallationDate: Installed on 2023-10-19 (20 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2023
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.1
dmi.board.name: 0982JK
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.asset.tag: 080753
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.6
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.1:bd09/12/2023:br1.8:efr1.6:svnDellInc.:pnLatitude7440:pvr:rvnDellInc.:rn0982JK:rvrA03:cvnDellInc.:ct10:cvr:sku0C0B:
dmi.product.family: Latitude
dmi.product.name: Latitude 7440
dmi.product.sku: 0C0B
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug crash mantic ubuntu
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Xorg/Wayland crash - maybe gnome-shell
https://bugs.launchpad.net/bugs/2043053
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