Public bug reported: On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter speaker. The woofer speaker does not produce any sound at all on either on Analog Stereo, Analog Surround 4.0, or 2.1 configurations
ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 Uname: Linux 6.3.5-060305-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: surfer 12877 F.... wireplumber /dev/snd/controlC1: surfer 12877 F.... wireplumber /dev/snd/controlC0: surfer 12877 F.... wireplumber /dev/snd/seq: surfer 12875 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Mon Jun 5 12:47:29 2023 InstallationDate: Installed on 2023-05-31 (4 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/23/2023 dmi.bios.release: 5.29 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: GA402XV.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GA402XV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 0.39 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrGA402XV.301:bd03/23/2023:br5.29:efr0.39:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG14GA402XV_GA402XV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA402XV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: "ROG Zephyrus G14" dmi.product.name: ROG Zephyrus G14 GA402XV_GA402XV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar wayland-session -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2022880 Title: No sound from Woofer speaker of Asus Zephyrus G14 2023 Status in alsa-driver package in Ubuntu: New Bug description: On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter speaker. The woofer speaker does not produce any sound at all on either on Analog Stereo, Analog Surround 4.0, or 2.1 configurations ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 Uname: Linux 6.3.5-060305-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: surfer 12877 F.... wireplumber /dev/snd/controlC1: surfer 12877 F.... wireplumber /dev/snd/controlC0: surfer 12877 F.... wireplumber /dev/snd/seq: surfer 12875 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Mon Jun 5 12:47:29 2023 InstallationDate: Installed on 2023-05-31 (4 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/23/2023 dmi.bios.release: 5.29 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: GA402XV.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GA402XV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 0.39 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrGA402XV.301:bd03/23/2023:br5.29:efr0.39:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG14GA402XV_GA402XV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA402XV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: "ROG Zephyrus G14" dmi.product.name: ROG Zephyrus G14 GA402XV_GA402XV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2022880/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp