Public bug reported: My speakers and headphones jack don't work properly: Ubuntu can't find these audio output and can't of course reproduce a sound. Using USB audio card [to connect headphones jack/mic] works, and also I can use the HDMI video and audio output perfectly.
I've tested the speakers and headphones with Windows and there's no problem. Found ,I think, the exact same issue online: https://github.com/codepayne/linux-sound-huawei/issues/5 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bleffjack 1726 F.... pipewire-media- bleffjack 1727 F.... pulseaudio /dev/snd/pcmC0D3p: bleffjack 1727 F...m pulseaudio /dev/snd/seq: bleffjack 1724 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun May 14 15:57:05 2023 InstallationDate: Installed on 2022-10-12 (213 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: acp - acp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bleffjack 1726 F.... pipewire-media- bleffjack 1727 F.... pulseaudio /dev/snd/pcmC0D3p: bleffjack 1727 F...m pulseaudio /dev/snd/seq: bleffjack 1724 F.... pipewire Symptom_Type: No sound at all Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/23/2022 dmi.bios.release: 2.9 dmi.bios.vendor: HUAWEI dmi.bios.version: 2.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: BOM-WXX9-PCB-B2 dmi.board.vendor: HUAWEI dmi.board.version: M1010 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.chassis.version: M1010 dmi.ec.firmware.release: 2.9 dmi.modalias: dmi:bvnHUAWEI:bvr2.09:bd03/23/2022:br2.9:efr2.9:svnHUAWEI:pnBOM-WXX9:pvrM1010:rvnHUAWEI:rnBOM-WXX9-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100: dmi.product.family: MateBook D dmi.product.name: BOM-WXX9 dmi.product.sku: C100 dmi.product.version: M1010 dmi.sys.vendor: HUAWEI mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-03-07T11:57:40.023335 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy wayland-session -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2019501 Title: Matebook D15 AMD Ryzen 5500U - Can't find Headphones/Speakers and not working Status in alsa-driver package in Ubuntu: New Bug description: My speakers and headphones jack don't work properly: Ubuntu can't find these audio output and can't of course reproduce a sound. Using USB audio card [to connect headphones jack/mic] works, and also I can use the HDMI video and audio output perfectly. I've tested the speakers and headphones with Windows and there's no problem. Found ,I think, the exact same issue online: https://github.com/codepayne/linux-sound-huawei/issues/5 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bleffjack 1726 F.... pipewire-media- bleffjack 1727 F.... pulseaudio /dev/snd/pcmC0D3p: bleffjack 1727 F...m pulseaudio /dev/snd/seq: bleffjack 1724 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun May 14 15:57:05 2023 InstallationDate: Installed on 2022-10-12 (213 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: acp - acp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bleffjack 1726 F.... pipewire-media- bleffjack 1727 F.... pulseaudio /dev/snd/pcmC0D3p: bleffjack 1727 F...m pulseaudio /dev/snd/seq: bleffjack 1724 F.... pipewire Symptom_Type: No sound at all Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/23/2022 dmi.bios.release: 2.9 dmi.bios.vendor: HUAWEI dmi.bios.version: 2.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: BOM-WXX9-PCB-B2 dmi.board.vendor: HUAWEI dmi.board.version: M1010 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.chassis.version: M1010 dmi.ec.firmware.release: 2.9 dmi.modalias: dmi:bvnHUAWEI:bvr2.09:bd03/23/2022:br2.9:efr2.9:svnHUAWEI:pnBOM-WXX9:pvrM1010:rvnHUAWEI:rnBOM-WXX9-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100: dmi.product.family: MateBook D dmi.product.name: BOM-WXX9 dmi.product.sku: C100 dmi.product.version: M1010 dmi.sys.vendor: HUAWEI mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-03-07T11:57:40.023335 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2019501/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
