My feeling is that this is due to the fact that the owner of the file is not root. I have the same problem. In my case, it was the `kernoops` who owns the `linux-image-5.15.0-67-generic.33564.crash` file, which is why `apport-cli` (or `apport-bug` in your case) cannot modify updating the file. After manually `chown` the file to root, I no longer have the problem. It is just weird that the apport didn't consider situations like these.
In your case, it is the `mate` who owns the crash file. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1877450 Title: Executing "sudo apport-bug /var/crash/some-path.crash" leads to "ERROR: Cannot update /var/crash/some-path.crash: [Errno 13] Permission denied" very often Status in apport package in Ubuntu: Confirmed Bug description: Steps to reproduce: 1. Have Ubuntu 20.04 LTS installed 2. Get some crash file of crashed application (in my example it was /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash ) 3. Try to send this crash file to launchpad using `sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash` Expected results: * apport opened window about sending the crash report and then opened Firefox allowing user to login to Launchoad and then to fill some details about the bug-report Actual results: * apport opened window about sending the crash, but Firefox is not opened; instead shows the error in the terminal ``` $ sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash [sudo] password for mate: ERROR: Cannot update /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash: [Errno 13] Permission denied: '/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash' ``` Note: what is interesting in this case the upload was successful: ``` $ ls -alt /var/crash/ total 5252 -rw------- 1 whoopsie whoopsie 37 May 7 23:19 _usr_lib_mate-panel_clock-applet.1000.uploaded drwxrwsrwt 2 root whoopsie 4096 May 7 23:19 . -rw-r--r-- 1 root whoopsie 0 May 7 23:19 _usr_lib_mate-panel_clock-applet.1000.upload -rw-r----- 1 mate whoopsie 5364223 May 7 23:12 _usr_lib_mate-panel_clock-applet.1000.crash drwxr-xr-x 14 root root 4096 Apr 23 10:48 .. ``` ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: apport 2.20.11-0ubuntu27 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportLog: ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: called for pid 2659, signal 11, core limit 0, dump mode 1 ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: executable: /usr/lib/mate-panel/clock-applet (command line "/usr/lib/mate-panel/clock-applet") ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: debug: session gdbus call: (true,) ERROR: apport (pid 2675) Thu May 7 23:10:54 2020: wrote report /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CrashReports: 600:121:127:37:2020-05-07 23:19:38.692947366 +0300:2020-05-07 23:11:44.888143341 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.uploaded 644:0:127:0:2020-05-07 23:19:37.976589335 +0300:2020-05-07 23:19:37.976589335 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.upload 640:1000:127:5364223:2020-05-07 23:12:22.348865032 +0300:2020-05-07 23:19:44.571885615 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash CurrentDesktop: MATE Date: Thu May 7 23:20:20 2020 InstallationDate: Installed on 2020-04-23 (14 days ago) InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1877450/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
