Solved upstream with later versions of cups.

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https://bugs.launchpad.net/bugs/1852474

Title:
  cups not printing if authentication required by server

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  cups does not print if servers require authenticated users to print.
  No login-dialog is shown. Print jobs are on hold, waiting for
  legitimization. But no legitimization dialog will be shown.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-22.24-generic 5.3.7
  Uname: Linux 5.3.0-22-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Wed Nov 13 19:23:18 2019
  InstallationDate: Installed on 2019-09-09 (65 days ago)
  InstallationMedia: Xubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lpstat:
   device for KONICA-MINOLTA-C364Series-OpenOffice-PPD: 
smb://srvmfg02-muc.bfs.de/drucker-muc
   device for Lexmark_MX310dn: implicitclass://Lexmark_MX310dn/
  Lsusb:
   Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
   Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: VMware, Inc. VMware Virtual Platform
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd', 
'/etc/cups/ppd/Lexmark_MX310dn.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd: Permission denied
   grep: /etc/cups/ppd/Lexmark_MX310dn.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.3.0-22-generic 
root=UUID=f99c1b40-4de7-4f4c-9d3f-c32918aa952c ro rootflags=subvol=@ quiet 
splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/29/2019
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/29/2019:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.

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