Determining whether a bug report is actually a support request can be quite challenging, but if you decide the bug is a support request you can convert it to such by clicking "Convert to a question" at the top of the bug's web page. This will mark the bug as "Invalid", create a new question in the answer tracker and link it to the bug. In the comment dialog that you receive, post a comment to inform the reporter about your action, and advise them to use the support tracker for any future problems.
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs. It is also a good idea to change the source package beforehand if it's set incorrectly, so that the question will be associated with the correct package in the answer tracker, or edit the question afterwards and assign it to the correct package. If it doesn't pertain to a specific package, change it to "Ubuntu". ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1970003 Title: Screen resolution and audio not recnognized by system Status in xorg package in Ubuntu: Invalid Bug description: Screen resolution and audio not recognized by system, the system does not see the display or the audio output and defaults to an improper screen resolution size with no audio output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.4.0-108.122~18.04.1-generic 5.4.178 Uname: Linux 5.4.0-108-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.27 Architecture: amd64 CasperVersion: 1.427 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sat Apr 23 04:26:46 2022 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.4.0-108-generic, x86_64: installed GraphicsCard: NVIDIA Corporation Device [10de:2504] (rev a1) (prog-if 00 [VGA controller]) Subsystem: eVga.com. Corp. Device [3842:3656] LiveMediaBuild: Linux 18.04 - Release amd64 MachineType: Gigabyte Technology Co., Ltd. B560 DS3H AC-Y1 ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt boot=casper quiet splash -- Renderer: Software SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/18/2021 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F4 dmi.board.asset.tag: Default string dmi.board.name: B560 DS3H AC-Y1 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF4:bd06/18/2021:svnGigabyteTechnologyCo.,Ltd.:pnB560DS3HAC-Y1:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB560DS3HAC-Y1:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: B560 MB dmi.product.name: B560 DS3H AC-Y1 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.10 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1970003/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
