Thanks for the bug report. Next time the problem happens, please: 1. Wait 10 seconds.
2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. 5. Check for crashes by following: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Summary changed: - Se congela el sistema y no responde + System freezes and becomes unresponsive, both the keyboard and touchpad are unresponsive ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1964500 Title: System freezes and becomes unresponsive, both the keyboard and touchpad are unresponsive Status in Ubuntu: Incomplete Bug description: I don't know if the error reported is correct. The problem I have is that the system freezes and becomes unresponsive, both the keyboard and touchpad are unresponsive. It is not a single error of an isolated program, but of the system. The only way to get it to work again is to press the off button and restart. That way it will work properly again. This problem occurred twice. I was not using a lot of computer resources, just a few browser windows. It could be a kernel problem or something else. I am available for more help information or orders for possible solutions. I don't have a lot of knowledge, but whatever I can do or research, and that will help to solve the bug I will do it. Translated with www.DeepL.com/Translator (free version) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-35.40~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-35-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Mar 10 13:39:43 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.2.2, 5.13.0-30-generic, x86_64: installed acpi-call, 1.2.2, 5.13.0-35-generic, x86_64: installed tp_smapi, 0.43, 5.13.0-28-generic, x86_64: installed tp_smapi, 0.43, 5.13.0-30-generic, x86_64: installed tp_smapi, 0.43, 5.13.0-35-generic, x86_64: installed GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller]) Subsystem: Lenovo ThinkPad E595 [17aa:5124] InstallationDate: Installed on 2021-08-01 (221 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: LENOVO 20NES0KM00 ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_AR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-35-generic root=UUID=f42b194c-a5b3-4d08-a343-87ab7e4c88ca ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/17/2020 dmi.bios.release: 1.20 dmi.bios.vendor: LENOVO dmi.bios.version: R11ET40W (1.20 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NES0KM00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.20 dmi.modalias: dmi:bvnLENOVO:bvrR11ET40W(1.20):bd11/17/2020:br1.20:efr1.20:svnLENOVO:pn20NES0KM00:pvrThinkPadE495:rvnLENOVO:rn20NES0KM00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20NE_BU_Think_FM_ThinkPadE495: dmi.product.family: ThinkPad E495 dmi.product.name: 20NES0KM00 dmi.product.sku: LENOVO_MT_20NE_BU_Think_FM_ThinkPad E495 dmi.product.version: ThinkPad E495 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1964500/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
