Thanks for the bug report.
I can't see any crashes or freezes in the attached files. Next time the
problem happens, please reboot and then in a Terminal run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.
Please also follow these steps to check for past crashes:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Summary changed:
- Xorg freeze
+ The system crashes/hangs
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1912275
Title:
The system crashes/hangs
Status in Ubuntu:
Incomplete
Bug description:
the system crashes/hangs and sound loops when watching videos. please
help as this laptop is needed for my child's home schooling
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-38.43~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 18 22:46:57 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom: added
broadcom-sta, 6.30.223.271, 5.8.0-38-generic, x86_64: installed
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16]
(rev 0b) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics
Controller [103c:227e]
InstallationDate: Installed on 2021-01-18 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-38-generic
root=UUID=1abcb365-cc5b-42e1-8f23-09c6b2cfd2b6 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/19/2014
dmi.bios.release: 15.52
dmi.bios.vendor: Insyde
dmi.bios.version: F.34
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.35
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 77.53
dmi.modalias:
dmi:bvnInsyde:bvrF.34:bd12/19/2014:br15.52:efr77.53:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn227E:rvr77.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.sku: J5B67EA#ABU
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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