Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1910962 Title: Display freeze Status in Ubuntu: Incomplete Bug description: Even Mouse cursor could not be moved, had to do a hard power on reset ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-60.67-generic 5.4.78 Uname: Linux 5.4.0-60-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7:ubuntu Date: Mon Jan 11 16:46:58 2021 DistUpgraded: 2020-09-29 20:14:07,287 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a week GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Since before I upgraded GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. HD Graphics 620 [1043:15a0] InstallationDate: Installed on 2017-12-02 (1135 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC WebCam Bus 001 Device 002: ID 3938:1031 MOSART Semi. 2.4G Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX310UAK ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-60-generic root=UUID=e067f662-d3f0-44de-970a-ef760eeb539a ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-09-29 (103 days ago) dmi.bios.date: 04/18/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX310UAK.312 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX310UAK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX310UAK.312:bd04/18/2019:svnASUSTeKCOMPUTERINC.:pnUX310UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX310UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: UX310UAK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.1~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Mon Jan 11 16:44:45 2021 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.20.9-2ubuntu1.1~20.04.1 xserver.video_driver: modeset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1910962/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp