apport information ** Tags added: apport-collected focal
** Description changed: Speakers sound fine Issue is only with headphones, more distortion on front left. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.14 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: arturo 1956 F.... pulseaudio + /dev/snd/pcmC0D0c: arturo 1956 F...m pulseaudio + /dev/snd/pcmC0D0p: arturo 1956 F...m pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-01 (263 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + Package: alsa-driver (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 + Tags: focal + Uname: Linux 5.4.0-58-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-10-01 (79 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers + _MarkForUpload: True + dmi.bios.date: 07/06/2018 + dmi.bios.vendor: Insyde + dmi.bios.version: F.04 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 84BE + dmi.board.vendor: HP + dmi.board.version: 02.12 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/06/2018:svnHP:pnHPPavilionLaptop15-cs0xxx:pvrType1ProductConfigId:rvnHP:rn84BE:rvr02.12:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Pavilion + dmi.product.name: HP Pavilion Laptop 15-cs0xxx + dmi.product.sku: 5GP03UA#ABA + dmi.product.version: Type1ProductConfigId + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1908804/+attachment/5445165/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1908804 Title: Ubuntu – Cracking and popping sound from headphones Status in alsa-driver package in Ubuntu: New Bug description: Speakers sound fine Issue is only with headphones, more distortion on front left. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: arturo 1956 F.... pulseaudio /dev/snd/pcmC0D0c: arturo 1956 F...m pulseaudio /dev/snd/pcmC0D0p: arturo 1956 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-01 (263 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Package: alsa-driver (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Tags: focal Uname: Linux 5.4.0-58-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-10-01 (79 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 07/06/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.04 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 84BE dmi.board.vendor: HP dmi.board.version: 02.12 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/06/2018:svnHP:pnHPPavilionLaptop15-cs0xxx:pvrType1ProductConfigId:rvnHP:rn84BE:rvr02.12:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cs0xxx dmi.product.sku: 5GP03UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1908804/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp