** Information type changed from Private Security to Public
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1889927
Title:
[HP EliteBook 840 G3, Conexant CX20724, Speaker, Internal] No sound at
all , no sound from internal speaker but using a headset there is
Status in alsa-driver package in Ubuntu:
New
Bug description:
Fresh installation
No sound
There is sound via the headset
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lamis 8934 F.... pulseaudio
/dev/snd/pcmC0D0c: lamis 8934 F...m pulseaudio
/dev/snd/pcmC0D0p: lamis 8934 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 31 21:04:09 2020
InstallationDate: Installed on 2020-07-26 (5 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1144 F.... pulseaudio
lamis 8934 F.... pulseaudio
/dev/snd/pcmC0D0c: lamis 8934 F...m pulseaudio
/dev/snd/pcmC0D0p: lamis 8934 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP EliteBook 840 G3, Conexant CX20724, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2016
dmi.bios.vendor: HP
dmi.bios.version: N75 Ver. 01.09
dmi.board.name: 8079
dmi.board.vendor: HP
dmi.board.version: KBC Version 85.6A
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrN75Ver.01.09:bd07/05/2016:svnHP:pnHPEliteBook840G3:pvr:rvnHP:rn8079:rvrKBCVersion85.6A:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 840 G3
dmi.product.sku: L3C65AV
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-07-31T20:55:08.699674
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