You have been subscribed to a public bug:
I believe that a recent update has broken the ability of this laptop to print
to a network printer. HPLIP reports that it is unable to communicate with the
printer although the machine to which the printer is directly connected (via
USB cable) has normal print function. The command
hp-check -i
gives the following output
don@Homebrew ~ $ hp-check -i
Saving output in log file: /home/don/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10
versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 GNU/Linux
Host: Homebrew
Proc: 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu
distro 20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[last_used]
device_uri = hp:/usb/HP_LaserJet_M203-M206?serial=VNB3B86941
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1592057498
notify_upgrade = false
pending_upgrade_time = 0
[installation]
date_time = 07/26/20 10:10:55
version = 3.20.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.50 OK -
error: xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 - MISSING 'xsane needs to
be installed'
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.29 OK -
error: dbus DBus - Message bus system
REQUIRED - 1.12.16 MISSING 'DBUS may not be
installed or not running'
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils
OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library
REQUIRED - - MISSING 'libjpeg needs to
be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - MISSING 'cups-devel needs
to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - - MISSING 'cups-image needs
to be installed'
libpthread libpthread - POSIX threads library
REQUIRED - b'2.31' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 MISSING 'libcrypto needs
to be installed'
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.8.2 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - OK
-
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.9 OK -
error: python3-devel Python devel - Python development files
REQUIRED 2.2 3.8.2 MISSING 'python3-devel
needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 7.0.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.3 OK -
hpmudext IO-Extension
REQUIRED - 3.20.3 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.3 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.3 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_M203-M206
---------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_M203-M206?serial=VNB3B86941
PPD: /etc/cups/ppd/HP_LaserJet_M203-M206.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_M203-M206.ppd ppd file
PPD Description:
Printer status: printer HP_LaserJet_M203-M206 is idle. enabled since Sun 26
Jul 2020 09:06:06 AM PDT
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_M203-M206?serial=VNB3B86941
error: Device not found
error: Communication status: Failed
HP_LaserJet_Pro_M203_M206_don_x1_7th
------------------------------------
Type: Unknown
Device URI: implicitclass://HP_LaserJet_Pro_M203_M206_don_x1_7th/
PPD: /etc/cups/ppd/HP_LaserJet_Pro_M203_M206_don_x1_7th.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_Pro_M203_M206_don_x1_7th.ppd
ppd file
PPD Description:
Printer status: printer HP_LaserJet_Pro_M203_M206_don_x1_7th is idle. enabled
since Sun 26 Jul 2020 09:47:39 AM PDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 1
Done.
Thought you'd like to know.
Don
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 26 10:04:54 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed
maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2020-07-20 (5 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubiquity-20.04.15
--
Can no longer print to network printer
https://bugs.launchpad.net/bugs/1889005
You received this bug notification because you are a member of Ubuntu Touch
seeded packages, which is subscribed to cups in Ubuntu.
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