Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Summary changed: - suspend to ram (standby) crashes amdgpu (Ryzen-7 Vega - HP Envy x360) + [amdgpu] suspend to ram (standby) crashes amdgpu (Ryzen-7 Vega - HP Envy x360) ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1881494 Title: [amdgpu] suspend to ram (standby) crashes amdgpu (Ryzen-7 Vega - HP Envy x360) Status in xorg-server package in Ubuntu: Incomplete Bug description: suspend to ram crashes amdgpu. System is still accessible via SSH after resume from standby. Happens when X is running (gdm/gnome with 3d acceleration) and also when X is stopped. Also the computer never really goes into standby. The cpu fan is running all the time and the power button is fully lighted up. Nevertheless, I need to press CTRL to "wake" it, so I can access it via SSH. I'll attach the dmesg output of several attempts. This is the hardware: https://store.hp.com/GermanyStore/Merch/Product.aspx?id=9YN58EA&opt=ABD&sel=NTB Tested EFI and BIOS bootmode. Please let me know if I can help tracking this down. I'm a software developer (sadly not a kernel developer), so you can ask dirty technical questions ;-) Workaround: Enable hibernation (suspend to disk) and use instead of suspend to ram (standby). What didn't help: Kernel parameters: no_console_suspend nomodeset amdgpu.gpu_recovery=1 init_on_free=0 idle=nowait amd_iommu=flush echo mem > /sys/power/state systemctl start suspend.target echo 0 > /sys/power/pm_async Upgrading kernel from 5.4 to: 5.6.0-1010-oem Using the kernel parameters no_console_suspend nomodeset amdgpu.gpu_recovery=1 init_on_free=0 idle=nowait amd_iommu=flush and doing echo mem > /sys/power/state before suspend made the system acutally not crash. Nevertheless, the cpu fan and the power button stay full on/lighted. So the system doesn't really go to standby either. I'll try to find the minimal combination of kernel parameters. nomodeset seems to be essential, but not sufficient. Without nomodeset the system wakes again for a few seconds, but freezes a moment later (ssh still accessible). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8 Uname: Linux 5.6.0-1010-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 31 18:43:54 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GpuHangFrequency: Continuously GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c1) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Picasso [103c:85de] InstallationDate: Installed on 2020-05-29 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: HP HP ENVY x360 Convertible 13-ar0xxx ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.6.0-1010-oem root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/26/2019 dmi.bios.vendor: AMI dmi.bios.version: F.19 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 85DE dmi.board.vendor: HP dmi.board.version: 41.36 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.19:bd12/26/2019:svnHP:pnHPENVYx360Convertible13-ar0xxx:pvr:rvnHP:rn85DE:rvr41.36:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY x360 Convertible 13-ar0xxx dmi.product.sku: 9YN58EA#ABD dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1881494/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp