just checking in to introduce myself. here is something about my machine: salima@inspiron5559:~$ inxi -SMA System: Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) Machine: Type: Laptop System: Dell product: Inspiron 5559 v: N/A serial: <superuser/root required> Mobo: Dell model: 07JM0H v: A00 serial: <superuser/root required> UEFI: Dell v: 1.2.0 date: 05/20/2016 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-31-generic
about 3 years ago i bought the laptop, loaded with ubuntu, but i switched to lubuntu 14 which i had been using on the hcl desktop. the internal speakers are useless so i added f&d speakers with subwoofer. great sound! i had switched to 16.04 and had no problems with it on the laptop either. i got delayed in upgrading to 18 so i dont know what would have happened. i recently upgraded to lubuntu 20.04 after testing with the live cd to make sure the wifi and sound connected. everything was fine. so i did a fresh install, but after that i had only internal speakers. i also tried my phillips headphones and they too had no sound. (i havent used bluetooth) after installing the lxde desktop to 20.04, i was watching both versions of pulseaudio while i was experimenting with the settings. i could see them change in both windows. it seemed like they did what they ought to, but sound only came out through internal speakers. i think my problem is this bug. all i have done so far is try to see what is happening. dell seems to have too many issues, so if anyone knows of any other make and build that this dist works good on, please let me know. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F.... pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
