apport information ** Tags added: apport-collected focal
** Description changed: This is a bug on Ubuntu 20.04 (Focal Fossa) for pulseaudio version: 1:13.99.1-1ubuntu3.2. Description: At random intervals, pulseaudio gives the following error message: "snd_pcm_avail() returned a value that is exceptionally large: 125388 bytes (710 ms)," after which the system slows down to a crawl. It has occurred in two instances: while playing a video game, and while working in two different workspaces with a zoom client and Spotify open (though not actively playing any audio). The system is recoverable with the SysRq key. I have not been able to duplicate it on command, but it is recurrent. Possible duplicates: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1750947. The patch committed to fix this bug was reverted to fix a subsequent bug, https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1767784. --- DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-01 (59 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 ProcCpuinfoMinimal: processor : 3 vendor_id : AuthenticAMD cpu family : 23 model : 24 model name : AMD Ryzen 3 3200G with Radeon Vega Graphics stepping : 1 microcode : 0x8108109 cpu MHz : 1782.484 cache size : 512 KB physical id : 0 siblings : 4 core id : 3 cpu cores : 4 apicid : 3 initial apicid : 3 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Tags: focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) _MarkForUpload: True dmi.bios.date: 11/14/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P3.70 dmi.board.name: B450M-HDV R4.0 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.70:bd11/14/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB450M-HDVR4.0:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.2 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-01 (59 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + NonfreeKernelModules: wl + Package: pulseaudio 1:13.99.1-1ubuntu3.2 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 + Tags: focal + Uname: Linux 5.4.0-33-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/14/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P3.70 + dmi.board.name: B450M-HDV R4.0 + dmi.board.vendor: ASRock + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.70:bd11/14/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB450M-HDVR4.0:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.family: To Be Filled By O.E.M. + dmi.product.name: To Be Filled By O.E.M. + dmi.product.sku: To Be Filled By O.E.M. + dmi.product.version: To Be Filled By O.E.M. + dmi.sys.vendor: To Be Filled By O.E.M. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1881432/+attachment/5378820/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1881432 Title: System hangs after pulseaudio error: "snd_pcm_avail() returned a value that is exceptionally large: 125388 bytes (710 ms)" Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is a bug on Ubuntu 20.04 (Focal Fossa) for pulseaudio version: 1:13.99.1-1ubuntu3.2. Description: At random intervals, pulseaudio gives the following error message: "snd_pcm_avail() returned a value that is exceptionally large: 125388 bytes (710 ms)," after which the system slows down to a crawl. It has occurred in two instances: while playing a video game, and while working in two different workspaces with a zoom client and Spotify open (though not actively playing any audio). The system is recoverable with the SysRq key. I have not been able to duplicate it on command, but it is recurrent. Possible duplicates: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1750947. The patch committed to fix this bug was reverted to fix a subsequent bug, https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1767784. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-01 (59 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: wl Package: pulseaudio 1:13.99.1-1ubuntu3.2 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Tags: focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P3.70 dmi.board.name: B450M-HDV R4.0 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.70:bd11/14/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB450M-HDVR4.0:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. 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