** Information type changed from Private Security to Public -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1878178
Title: EPSON WF 3520 driver problem - PpdFiles: Error Status in cups package in Ubuntu: New Bug description: After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520 won't work. It is recognized on the printer menu but after finding the proper driver from EPSON it gives en error in the process. There is a ppdfiles:error ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1.1 ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18 Uname: Linux 5.3.0-51-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.8 Architecture: amd64 CupsErrorLog: E [12/May/2020:10:44:55 +0300] [Client 16] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost/printers/EPSON_WF_3520_Series) from localhost. E [12/May/2020:10:45:59 +0300] [Client 22] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost/printers/EPSON_WF_3520_Series) from localhost. E [12/May/2020:11:23:51 +0300] [Client 16] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost/printers/EPSON_WF_3520_Series) from localhost. CurrentDesktop: ubuntu:GNOME Date: Tue May 12 12:28:09 2020 InstallationDate: Installed on 2019-12-21 (142 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lpstat: device for EPSON_WF_3520_Series: ///dev/null MachineType: Dell Inc. Precision M4600 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_WF_3520_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_WF_3520_Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic root=UUID=a5d00ddf-aa19-41bf-8139-ac7c317aa04c ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to eoan on 2020-05-04 (7 days ago) dmi.bios.date: 09/14/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A19 dmi.board.name: 08V9YG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA19:bd09/14/2018:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Precision M4600 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1878178/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
