*** This bug is a duplicate of bug 1872268 *** https://bugs.launchpad.net/bugs/1872268
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Summary changed: - Xorg freeze + gnome-shell freeze ** This bug has been marked a duplicate of bug 1872268 Gnome Shell completely freezes Ubuntu 20.04 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1874709 Title: gnome-shell freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: When using the app drawer the ui eventually freezes and an hard reset is required ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:44:24 2020 DistUpgraded: 2020-04-24 11:41:00,761 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Esecuzione del processo figlio «./xorg_fix_proprietary.py» non riuscita (File o directory non esistente) (8)) DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: No GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] HD Graphics 620 [1025:118c] InstallationDate: Installed on 2019-11-09 (166 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-52 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=c6a5cf69-aa1a-4d80-9b15-222a65d5fbd4 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago) dmi.bios.date: 08/23/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Suntory_KL dmi.board.vendor: KBL dmi.board.version: V1.09 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd08/23/2018:svnAcer:pnSwiftSF314-52:pvrV1.09:rvnKBL:rnSuntory_KL:rvrV1.09:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-52 dmi.product.sku: 0000000000000000 dmi.product.version: V1.09 dmi.sys.vendor: Acer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1874709/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp