apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1870975/+attachment/5360989/+files/CRDA.txt
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1870975 Title: [Dell Inspiron 5570] No audio devices appear except "Dummy Output" when I close my laptop lid while audio is playing and then open it back up. Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: New Bug description: When I closed my laptop lid while sound was playing in Audacity and then opened the lid back up, the device woke up from sleep. However, my headphones were plugged in at the time, and Ubuntu acted as if the audio resumed. However, I was not hearing audio. So I went to the Audio section of Settings and found there was only one sound device: Dummy Device, instead of seeing the speakers built into the laptop and the headphones. Description: Ubuntu 18.04.4 LTS Release: 18.04 I am forced to reboot my machine as a workaround. gnome-control-center: Installed: 1:3.28.2-0ubuntu0.18.04.6 Candidate: 1:3.28.2-0ubuntu0.18.04.6 Version table: *** 1:3.28.2-0ubuntu0.18.04.6 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:3.28.1-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.6 ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 Date: Sun Apr 5 15:00:42 2020 InstallationDate: Installed on 2020-04-04 (1 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: seija 1474 F.... pulseaudio /dev/snd/pcmC0D0p: seija 1474 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 5570 Package: pulseaudio 1:13.99.1-1ubuntu3 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=a21f3206-ba56-4281-9754-2206135879a0 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/15/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.3 dmi.board.name: 09YTN7 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5570 dmi.product.sku: 0810 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1870975/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
