Have you ever chosen the "microphones" from the dialogue before?

Please make sure the input source is not "headphone mic" before you
choose the headphone.

Now your input source is "headphone mic":

Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Headphone Mic' 'Rear Mic' 'Headset Mic' 'Line'
  Item0: 'Headphone Mic'

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1875032

Title:
  [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  This problem only occurs when I plug my headphone and choose Headphone in 
option.
  If I choose Headset, though plugging either headphone or headset, it works 
perfectly.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  prm        1856 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 25 20:05:01 2020
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-osp1-20171027-1
  InstallationDate: Installed on 2018-09-28 (575 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20171027-10:57
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  prm        1856 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at 
all
  UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
  dmi.bios.date: 05/29/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.13.0
  dmi.board.name: 03NJH0
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.13.0:bd05/29/2019:svnDellInc.:pnVostro3470:pvr:rvnDellInc.:rn03NJH0:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.family: Vostro
  dmi.product.name: Vostro 3470
  dmi.product.sku: 0869
  dmi.sys.vendor: Dell Inc.

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