This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1870975 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1870975 Title: [Dell Inspiron 5570] No audio devices appear except "Dummy Output" when I close my laptop lid while audio is playing and then open it back up. Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: New Bug description: When I closed my laptop lid while sound was playing in Audacity and then opened the lid back up, the device woke up from sleep. However, my headphones were plugged in at the time, and Ubuntu acted as if the audio resumed. However, I was not hearing audio. So I went to the Audio section of Settings and found there was only one sound device: Dummy Device, instead of seeing the speakers built into the laptop and the headphones. Description: Ubuntu 18.04.4 LTS Release: 18.04 I am forced to reboot my machine as a workaround. gnome-control-center: Installed: 1:3.28.2-0ubuntu0.18.04.6 Candidate: 1:3.28.2-0ubuntu0.18.04.6 Version table: *** 1:3.28.2-0ubuntu0.18.04.6 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:3.28.1-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.6 ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 Date: Sun Apr 5 15:00:42 2020 InstallationDate: Installed on 2020-04-04 (1 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1870975/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp