Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1576559, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1576559
   Refused to switch profile to headset_head_unit: Not connected

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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1871794

Title:
  [Bluetooth] No audio output/input in HSP/HFP mode

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I'm testing with Sony bluetooth headset SBH20, works fine in A2DP
  profile, but I can't get audio input and output work in HSP/HFP
  profile.

  [Reproduce steps]
  1. Scan and pair BT headset in Bluetooth setting
  2. Switch to HSP/HFP profile in Sound setting
  3. Test sound output/input

  [Machine information]
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu25
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1359 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  9 16:26:52 2020
  InstallationDate: Installed on 2020-04-09 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: SBH20
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1359 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [SBH20, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/17/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.13
  dmi.board.name: 0188D1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 31
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.13:bd09/17/2019:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn0188D1:rvrA00:cvnDellInc.:ct31:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 7390 2-in-1
  dmi.product.sku: 08B0
  dmi.sys.vendor: Dell Inc.

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