Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1870338 Title: freezes on boot Status in Ubuntu: Incomplete Bug description: My graphics driver in IntelĀ® UHD Graphics 620 (Kabylake GT2).Randomly when I start my system it freezes on boot screen. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Apr 2 18:29:35 2020 DistUpgraded: Fresh install DistroCodename: eoan DistroVariant: ubuntu GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 [1028:083f] InstallationDate: Installed on 2020-03-26 (6 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 3576 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic root=UUID=84a1d448-771c-483b-b554-a93ba329ff67 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.0 dmi.board.name: 0Y4H0F dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.0:bd07/04/2019:svnDellInc.:pnInspiron3576:pvr:rvnDellInc.:rn0Y4H0F:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3576 dmi.product.sku: 083F dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1870338/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp