Public bug reported:
I'm on an HP Pavilion dv9000 (https://www.cnet.com/products/hp-pavilion-
dv9000/specs/) built many years ago.
Whenever I'm using any distro that's based on Ubuntu which was published from
Version 19.04 onwards, I've been having a major issue with the mute button
toggling on and off whenever I have something plugged into the audio out jack.
I know that it's not the fault of XFCE, because I also use the latest version
of Manjaro with XFCE on this same computer, and it works fine. I also know it's
not any Red Hat-based distro, because I use Stella (which is a remix of CentOS
6) also on this exact same computer, and it also works fine. Qubes, Mageia, and
Fedora 31 also work perfectly fine and don't have this issue.
My "lsb-release" is:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=19.10
DISTRIB_CODENAME=eoan
DISTRIB_DESCRIPTION="Ubuntu 19.10"
and "apt-cache policy alsa-utils" outputs:
alsa-utils:
Installed: 1.1.9-0ubuntu1
Candidate: 1.1.9-0ubuntu1
Version table:
*** 1.1.9-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
100 /var/lib/dpkg/status
I've uploaded a short video of the problem that I recorded with my phone here:
https://www.youtube.com/watch?v=GXaHXQA-5uQ
The problem appears with Kali 2019 and 2020, Peppermint 19.04, Lubuntu 19.04,
Xubuntu 19.04, and Sparky 5.10 and 2020.02.
I've checked pretty much everything I can think of. There's a log for my ALSA
help diagnostics results on my current computer (which works properly with
18.04) at:
http://alsa-project.org/db/?f=4859b85cd7fc32e7f01f8df63591b5a43dbf6829
the result output of lspci is:
[code]00:00.0 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2)
00:00.1 RAM memory: NVIDIA Corporation C51 Memory Controller 0 (rev a2)
00:00.2 RAM memory: NVIDIA Corporation C51 Memory Controller 1 (rev a2)
00:00.3 RAM memory: NVIDIA Corporation C51 Memory Controller 5 (rev a2)
00:00.4 RAM memory: NVIDIA Corporation C51 Memory Controller 4 (rev a2)
00:00.5 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2)
00:00.6 RAM memory: NVIDIA Corporation C51 Memory Controller 3 (rev a2)
00:00.7 RAM memory: NVIDIA Corporation C51 Memory Controller 2 (rev a2)
00:02.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:03.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:04.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:09.0 RAM memory: NVIDIA Corporation MCP51 Host Bridge (rev a2)
00:0a.0 ISA bridge: NVIDIA Corporation MCP51 LPC Bridge (rev a3)
00:0a.1 SMBus: NVIDIA Corporation MCP51 SMBus (rev a3)
00:0a.3 Co-processor: NVIDIA Corporation MCP51 PMU (rev a3)
00:0b.0 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3)
00:0b.1 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3)
00:0d.0 IDE interface: NVIDIA Corporation MCP51 IDE (rev f1)
00:0e.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1)
00:0f.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1)
00:10.0 PCI bridge: NVIDIA Corporation MCP51 PCI Bridge (rev a2)
00:10.1 Audio device: NVIDIA Corporation MCP51 High Definition Audio (rev a2)
00:14.0 Bridge: NVIDIA Corporation MCP51 Ethernet Controller (rev a3)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
Miscellaneous Control
03:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11b/g
WLAN (rev 01)
05:00.0 VGA compatible controller: NVIDIA Corporation G73M [GeForce Go 7600]
(rev a1)
07:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller
07:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
Adapter (rev 19)
07:05.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter
(rev 0a)
07:05.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev
05)[/code]
and my output for arecord -l is:
[code]**** List of CAPTURE Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: CX20549 Analog [CX20549 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0[/code]
I've tried reinstalling both PulseAudio and ALSA Mixer, and nothing
works. I'm completely lost for ideas. What can I do to solve the
problem? Can anybody please help?
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-utils 1.1.9-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: XFCE
Date: Mon Mar 9 14:20:07 2020
InstallationDate: Installed on 2020-03-01 (8 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: alsa-utils
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: alsa-utils (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-utils in Ubuntu.
https://bugs.launchpad.net/bugs/1866682
Title:
Mute toggles on/off while plugged into the headphone/speaker jack
(19.04+)
Status in alsa-utils package in Ubuntu:
New
Bug description:
I'm on an HP Pavilion dv9000 (https://www.cnet.com/products/hp-
pavilion-dv9000/specs/) built many years ago.
Whenever I'm using any distro that's based on Ubuntu which was published from
Version 19.04 onwards, I've been having a major issue with the mute button
toggling on and off whenever I have something plugged into the audio out jack.
I know that it's not the fault of XFCE, because I also use the latest version
of Manjaro with XFCE on this same computer, and it works fine. I also know it's
not any Red Hat-based distro, because I use Stella (which is a remix of CentOS
6) also on this exact same computer, and it also works fine. Qubes, Mageia, and
Fedora 31 also work perfectly fine and don't have this issue.
My "lsb-release" is:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=19.10
DISTRIB_CODENAME=eoan
DISTRIB_DESCRIPTION="Ubuntu 19.10"
and "apt-cache policy alsa-utils" outputs:
alsa-utils:
Installed: 1.1.9-0ubuntu1
Candidate: 1.1.9-0ubuntu1
Version table:
*** 1.1.9-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
100 /var/lib/dpkg/status
I've uploaded a short video of the problem that I recorded with my phone here:
https://www.youtube.com/watch?v=GXaHXQA-5uQ
The problem appears with Kali 2019 and 2020, Peppermint 19.04, Lubuntu 19.04,
Xubuntu 19.04, and Sparky 5.10 and 2020.02.
I've checked pretty much everything I can think of. There's a log for my ALSA
help diagnostics results on my current computer (which works properly with
18.04) at:
http://alsa-project.org/db/?f=4859b85cd7fc32e7f01f8df63591b5a43dbf6829
the result output of lspci is:
[code]00:00.0 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2)
00:00.1 RAM memory: NVIDIA Corporation C51 Memory Controller 0 (rev a2)
00:00.2 RAM memory: NVIDIA Corporation C51 Memory Controller 1 (rev a2)
00:00.3 RAM memory: NVIDIA Corporation C51 Memory Controller 5 (rev a2)
00:00.4 RAM memory: NVIDIA Corporation C51 Memory Controller 4 (rev a2)
00:00.5 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2)
00:00.6 RAM memory: NVIDIA Corporation C51 Memory Controller 3 (rev a2)
00:00.7 RAM memory: NVIDIA Corporation C51 Memory Controller 2 (rev a2)
00:02.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:03.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:04.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1)
00:09.0 RAM memory: NVIDIA Corporation MCP51 Host Bridge (rev a2)
00:0a.0 ISA bridge: NVIDIA Corporation MCP51 LPC Bridge (rev a3)
00:0a.1 SMBus: NVIDIA Corporation MCP51 SMBus (rev a3)
00:0a.3 Co-processor: NVIDIA Corporation MCP51 PMU (rev a3)
00:0b.0 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3)
00:0b.1 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3)
00:0d.0 IDE interface: NVIDIA Corporation MCP51 IDE (rev f1)
00:0e.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1)
00:0f.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1)
00:10.0 PCI bridge: NVIDIA Corporation MCP51 PCI Bridge (rev a2)
00:10.1 Audio device: NVIDIA Corporation MCP51 High Definition Audio (rev a2)
00:14.0 Bridge: NVIDIA Corporation MCP51 Ethernet Controller (rev a3)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron]
Miscellaneous Control
03:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11b/g
WLAN (rev 01)
05:00.0 VGA compatible controller: NVIDIA Corporation G73M [GeForce Go 7600]
(rev a1)
07:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller
07:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
Adapter (rev 19)
07:05.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter
(rev 0a)
07:05.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev
05)[/code]
and my output for arecord -l is:
[code]**** List of CAPTURE Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: CX20549 Analog [CX20549 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0[/code]
I've tried reinstalling both PulseAudio and ALSA Mixer, and nothing
works. I'm completely lost for ideas. What can I do to solve the
problem? Can anybody please help?
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-utils 1.1.9-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: XFCE
Date: Mon Mar 9 14:20:07 2020
InstallationDate: Installed on 2020-03-01 (8 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: alsa-utils
UpgradeStatus: No upgrade log present (probably fresh install)
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