Public bug reported:
The screen freezes but the mouse can be moved. SSH access works.
This is on Legion Y545, Ubuntu 19.10
Nvidia Geforce 1660Ti
Intel 9750h
Symptoms:
This only happens when: Nvidia-Prime is selected as "on-demand"
And maybe most likely after the laptop comes out of sleep.
xserver-xorg-video-intel is the latest :: 2:2.99.917+git20190815-1
If I choose prime-select "nvidia", this never happens. Makes me believe
this has to do with intel video drivers.
Error trace:
GpuWatchdog[22171]: segfault at 0 ip 000056163556379d sp 00007fdeb6dd8480
error 6 in chrome[561631628000+7170000]
Dec 10 14:43:57 Legion-Y545 kernel: [27680.533760] Code: 48 c1 c9 03 48 81 f9
af 00 00 00 0f 87 c9 00 00 00 48 8d 15 29 61 9c fb f6 04 11 20 0f 84 b8 00 00
00 be 01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 11 6a a4 03
01 80 7d 8f 00
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
Date: Tue Dec 10 15:01:38 2019
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Lenovo UHD Graphics 630 (Mobile) [17aa:3ffc]
NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] [10de:2191] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Lenovo TU116M [GeForce GTX 1660 Mobile] [17aa:3ffc]
InstallationDate: Installed on 2019-10-23 (48 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 048d:c100 Integrated Technology Express, Inc. ITE
Device(8910)
Bus 001 Device 002: ID 13d3:56a6 IMC Networks Integrated Camera
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81Q6
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=8155cfb7-305e-41c0-9d80-fdf15d29e196 ro acpi=force
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/10/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: BHCN33WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32862 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Legion Y545
dmi.modalias:
dmi:bvnLENOVO:bvrBHCN33WW:bd10/10/2019:svnLENOVO:pn81Q6:pvrLegionY545:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegionY545:
dmi.product.family: Legion Y545
dmi.product.name: 81Q6
dmi.product.sku: LENOVO_MT_81Q6_BU_idea_FM_Legion Y545
dmi.product.version: Legion Y545
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan possible-manual-nvidia-install ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1855938
Title:
Screen freezes and only mouse moves
Status in xorg package in Ubuntu:
New
Bug description:
The screen freezes but the mouse can be moved. SSH access works.
This is on Legion Y545, Ubuntu 19.10
Nvidia Geforce 1660Ti
Intel 9750h
Symptoms:
This only happens when: Nvidia-Prime is selected as "on-demand"
And maybe most likely after the laptop comes out of sleep.
xserver-xorg-video-intel is the latest :: 2:2.99.917+git20190815-1
If I choose prime-select "nvidia", this never happens. Makes me
believe this has to do with intel video drivers.
Error trace:
GpuWatchdog[22171]: segfault at 0 ip 000056163556379d sp 00007fdeb6dd8480
error 6 in chrome[561631628000+7170000]
Dec 10 14:43:57 Legion-Y545 kernel: [27680.533760] Code: 48 c1 c9 03 48 81 f9
af 00 00 00 0f 87 c9 00 00 00 48 8d 15 29 61 9c fb f6 04 11 20 0f 84 b8 00 00
00 be 01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 11 6a a4 03
01 80 7d 8f 00
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
Date: Tue Dec 10 15:01:38 2019
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Lenovo UHD Graphics 630 (Mobile) [17aa:3ffc]
NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] [10de:2191] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Lenovo TU116M [GeForce GTX 1660 Mobile] [17aa:3ffc]
InstallationDate: Installed on 2019-10-23 (48 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 048d:c100 Integrated Technology Express, Inc. ITE
Device(8910)
Bus 001 Device 002: ID 13d3:56a6 IMC Networks Integrated Camera
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81Q6
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=8155cfb7-305e-41c0-9d80-fdf15d29e196 ro acpi=force
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/10/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: BHCN33WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32862 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Legion Y545
dmi.modalias:
dmi:bvnLENOVO:bvrBHCN33WW:bd10/10/2019:svnLENOVO:pn81Q6:pvrLegionY545:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegionY545:
dmi.product.family: Legion Y545
dmi.product.name: 81Q6
dmi.product.sku: LENOVO_MT_81Q6_BU_idea_FM_Legion Y545
dmi.product.version: Legion Y545
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
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