I have a similar set up and issue.  
I've plugged in my headphones and the "dongle" into my headhpone and mic jacks 
on my sound blaster Z.
No sound when I first install Kubuntu.  I default to using headphones.

I disabled the onboard creative audio in the BIOS when I first purchased
the system with the sound blaster Z.  The onboard audio does not show up
in Kubuntu (expected).

The Nvidia HDMI sound ports are both seen and take priority.  I cannot
change the priority order in the volume control gui.

Also, there are no other mixer options except for a very basic slider in
the volume control gui (Pulse Audio).

If I run the alsamixer app from the command line and unmute the
headphones I can head sound.  In order to save my configs I have to use
the alsactl store command.

All of this is an inconvenience and not the end of the world.  That
said, it would be nice to have more volume sliders in the Pulse Audio
GUI and change the priority of the devices so that HDMI is not seen as
the primary device.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1741107

Title:
  [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI]
  Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Both the headphone jack ports(front and back) do not work. No sound
  heard when connected to headphones or speakers using a 3.5 mm jack.

  Description:  Ubuntu 16.04.3 LTS
  Release:      16.04

  alsa-base:
    Installed: 1.0.25+dfsg-0ubuntu5
    Candidate: 1.0.25+dfsg-0ubuntu5
    Version table:
   *** 1.0.25+dfsg-0ubuntu5 500
          500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D1p:   ninja      2049 F...m pulseaudio
   /dev/snd/controlC0:  ninja      2049 F.... pulseaudio
   /dev/snd/controlC1:  ninja      2049 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Wed Jan  3 14:41:02 2018
  InstallationDate: Installed on 2017-12-16 (17 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia successful
  Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] 
Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/01/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A01
  dmi.board.name: 0XJKKD
  dmi.board.vendor: Alienware
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Alienware
  dmi.modalias: 
dmi:bvnAlienware:bvrA01:bd10/01/2014:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn0XJKKD:rvrA01:cvnAlienware:ct3:cvr:
  dmi.product.name: Alienware Area-51 R2
  dmi.sys.vendor: Alienware

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