I have a similar set up and issue. I've plugged in my headphones and the "dongle" into my headhpone and mic jacks on my sound blaster Z. No sound when I first install Kubuntu. I default to using headphones.
I disabled the onboard creative audio in the BIOS when I first purchased the system with the sound blaster Z. The onboard audio does not show up in Kubuntu (expected). The Nvidia HDMI sound ports are both seen and take priority. I cannot change the priority order in the volume control gui. Also, there are no other mixer options except for a very basic slider in the volume control gui (Pulse Audio). If I run the alsamixer app from the command line and unmute the headphones I can head sound. In order to save my configs I have to use the alsactl store command. All of this is an inconvenience and not the end of the world. That said, it would be nice to have more volume sliders in the Pulse Audio GUI and change the priority of the devices so that HDMI is not seen as the primary device. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1741107 Title: [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: Both the headphone jack ports(front and back) do not work. No sound heard when connected to headphones or speakers using a 3.5 mm jack. Description: Ubuntu 16.04.3 LTS Release: 16.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98 Uname: Linux 4.4.0-104-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D1p: ninja 2049 F...m pulseaudio /dev/snd/controlC0: ninja 2049 F.... pulseaudio /dev/snd/controlC1: ninja 2049 F.... pulseaudio CurrentDesktop: KDE Date: Wed Jan 3 14:41:02 2018 InstallationDate: Installed on 2017-12-16 (17 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia successful Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia Symptom_Jack: Digital Out, HDMI Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: None of the above Title: [Alienware Area-51 R2, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/01/2014 dmi.bios.vendor: Alienware dmi.bios.version: A01 dmi.board.name: 0XJKKD dmi.board.vendor: Alienware dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.modalias: dmi:bvnAlienware:bvrA01:bd10/01/2014:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn0XJKKD:rvrA01:cvnAlienware:ct3:cvr: dmi.product.name: Alienware Area-51 R2 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1741107/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp