Public bug reported: There is no sound coming when i use earphones and the speakers are working okay , I have checked my earphones are also okay and working fine
ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-18.19-generic 4.18.20 Uname: Linux 4.18.0-18-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon May 6 15:05:43 2019 InstallationDate: Installed on 2018-11-16 (170 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to cosmic on 2019-04-20 (15 days ago) dmi.bios.date: 02/06/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.3.0 dmi.board.name: 0T1X3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.3.0:bd02/06/2018:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0T1X3V:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14-3468 dmi.product.sku: 0792 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug cosmic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1827854 Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: There is no sound coming when i use earphones and the speakers are working okay , I have checked my earphones are also okay and working fine ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-18.19-generic 4.18.20 Uname: Linux 4.18.0-18-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon May 6 15:05:43 2019 InstallationDate: Installed on 2018-11-16 (170 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kaushal 2918 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to cosmic on 2019-04-20 (15 days ago) dmi.bios.date: 02/06/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.3.0 dmi.board.name: 0T1X3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.3.0:bd02/06/2018:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0T1X3V:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14-3468 dmi.product.sku: 0792 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1827854/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp